ILEVBARE (TEMI) ADE

**** ********** **,

Lilburn G.A 30047

Email: ad38su@r.postjobfree.com

Phone: 404-***-****

Build, support and work with teams in the creation and support of existing, customer base in the improvement of business processes for a cutting edge company. Skill Set Experience

Marketing and sales support 5 years

Customer support 5 Years

Technical Support 8 Years

Skill Set Experience

Customer Experience Management 5 Years

QA and Maintenance 7 Years

TECHNICAL SUMMARY:

● Extended years in Infotainment, Automotive and Telematics Understanding and Testing.

● Good knowledge of Business and Product Requirement Documents.

● Testing experience with strong understanding of STLC test methodology and reporting.

● Extensive knowledge of Internet Usage.

● Have excellent communication skills, with strong customer service skills

● Expert skills using Microsoft Excel, Word, Access, Jira, Power Point.

● Domain Knowledge in Navigation (Destination search, POIs, Charge Stations) Media

(Turner, Internet Radio, Yelp) and Bluetooth (Map, Pbap, A2dp).

● Experience in test cases and defects logging.

EDUCATION/CERTIFICATION:

Ibadan Polytechnic Ibadan, Oyo State, Nigeria BSC Marketing Mar 2000- Mar 2004 Certifications – Ccna Cisco I.D. CSCO10435199 Feb. 2003- Feb 2005 Professional Experience

Volkswagen group NAR.

7000 Discovery Dr, Chattanooga TN 37416

Defect Manager.

Issue management (Tracked all issues with software in electrical engineering, managing tickets to appropriate participants to ensure analysis, fixes, and verification within function owners on the team)

- internal ticket management (tracked all tickets created by the team, assigning them to appropriate function owners on other teams and offices, in multiple modules and functions)

- asset management (maintained vehicle data and analytics to ensure timely verification processes and for overall statistical analysis of testing)

- harness creation (helped with creating pins for connectors)

- testing activities (supported team functions with end to end testing of specific features such as Sirius xm and online radio)

- reporting (complete analysis and reporting and presenting to international counterparts of the team and upper management of issue status)

Toyota Motor sales Torrance Ca/ Lewisville Tx August 2015 – March 2017 Infotainment Engineer

1. Participated in the Infotainment Development Cycle of Project through execution of quality control and proficiency testing in area of expertise. 2. Rigorous involvement in test planning, creation of strategy and execution of test documentation and cycle.

3. Thorough understanding of OTA and testing on IOS(Carplay)and ANDROID (Autoplay) devices and excellent understanding of the communication between devices and Head Unit.

4. Experience of testing with USB, IPod, and Voice Recognition. 5. Excellent knowledge of DCM communication through its usage to simulate vehicle kind environment.

6. Excellent experience in Bluetooth and Navigation testing. Both, on test bench and vehicle.

7. Was responsible for App testing using web and mobile applications. 8. Performed sanity, smoke, regression, functional and nonfunctional tests 9. Reported and managed defects through JIRA

PANASONIC AUTOMOTIVE SYSTEMS Peachtree City Georgia Sept 2012- July 2015 Automotive Engineer

1. Experience using trace tools to capture logs of device behavior. (Bluetooth, CAN 2. Participate in upgrade and prove-in of system assembly consisting of test fixtures, control and monitoring devices, automation software, harnesses, etc. as pertinent to each test discipline and product function.

3. Participate in the development, automation and execution of quality control and proficiency test in the area of expertise

4. Participate in development of test process.

5. Worked with Mercedes Benz and GM. Ad-Hoc Testing. Telematics Engineer: Verizon Telematics July 2009 – June 2012 Telematics Engineer: Volkswagen July 2009-October 2010 1. Rigorous testing with Android and IOS Devices

2. Performed sanity, regression and Ad-hoc testing 3. Defect management through JIRA.

4. Was responsible for Bluetooth and navigation testing both on test bench and in car. 5. Experience with android Auto play.

6. Good experience on both test bench and field testing. 7. Compatibility testing for the voice recognition feature with the apps. Telematics Engineer: MBrace November 2010-June 2012 1. Drive test on a predetermined route and execute specific test procedures. 2. Tested devices that work with State Farm, In Drive and Towers Watson program testing connectivity and performance in various latest model Devices. 3. Responsible for collecting vehicle tracking data for purpose of gathering stolen vehicle records. SVLS.

4. Test Devices and Vehicle to several remote areas to verify Network connectivity as it applies to Navigation.

5. Test Devices to validate Speed alerts against systems’ Backend. 6. Test Devices to validate Boundary alerts against systems’ Backend. 7. Performed Sanity, Smoke, Regression, functional and non-functional testing 8. Reported defects through Jira and Usb Capture.

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