Customer Service Representative
Resume:
March ****- Present
December 2012-June 2013
October 1997-July 2012
Dona Carrington
* ******* ***** ****** ******, NY 10310
ad38si@r.postjobfree.com • 347-***-****
Objective
To obtain a full time position in the fields of Administrative Assistance or Customer Service utilizing my skill, experience and training to add value to the organization Key Qualifications
• Proficient in Microsoft word,Excel,Outlook
• Operation and inserted funds into the postage machine
• Operated company fax and copy machines
Work Experience
Conduent
Customer Service Representative
• Handling all customer complaints concerning their E-Z Pass accounts
• Assisted with helping customers getting all unpaid tolls paid
• Helped Customers with navigation of the E-Z Pass website College Bound
Customer Service Representative
• Assisted potential clients on how to apply for schooling and employment
• Provided assistance with the application process. Superior Staffing
Customer Service Representative
• Answered all questions pertaining to a customer's ezpass account
• Settled and or submitted customer disputes
• Opening and submitting a request to close accounts. On Your Mark
Administrative Assistant
• Provided assistance to all senior staff members
• Scheduled all tours and meetings
September 1996-October 1997
January 1999- December 1996
• Maintained inventory of all monthly supplies
• Mail Distribution
• Greeted and announced of all incoming visitors
• Handled all incoming calls
• Ensured all personnel and client information was updated FJA Consultants
Receptionist
• Typed all correspondence for the agents
• Handled all incoming calls from Maryland and New York Concerning pension plans New York City Law Department
Data Entry/ Receptionist
• Entered all petitions into system
• Answered and handled main switchboard
Education
General Diploma
Susan Wagner Highschool
Extracurricular Activities
• Volunteering at local food banks/Neighborhood Events
• Participating in Church Parish Activities
Contact this candidate