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Customer Service Operations Manager

Location:
Orlando, FL
Posted:
March 10, 2024

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Resume:

Desiree McDade

Hello,

My name is Desiree McDade,

I would like to inquire this establishment regarding the following open position(s) and would like to express my interest in the following position(s) available.

My Work Ethic, and Experience consists over 8+ years of Customer Service, Hospitality, Cleanliness/Safety, Organization, Multi- tasking and Sales.

My learning capability when tasked with something new is quickly responsive.

My thirst for knowledge and gaining new experiences is always exciting as well as refreshing I believe it to be helpful when it comes to improving the memory and perfecting overall skills, gaining new knowledge, skills and find it self fulfilling. When it comes to helping others and giving them the best possible experience being a lending hand is very important I feel it keeps visitors/guests returning and makes for a great team as well when it comes to working together, creating an overall great experience for everyone.

Leadership is very important to me as I feel it shows willingness to take initiative and sets a great example for everyone to take that step; My attention to detail is very precise as well as ensuring said task/projects are completed correctly and safely,

staying organized is just as important, it keeps everyone safe as well as ensuring everyone is effectively communicating and working safely.

Working in Sales considering my experience, skills, and ability in constant productivity/ proactively, Customer Service and inbound

receiving have reduced the turnaround time by 3 Days. As well as gaining long term visitors/guests increasing Customer Satisfaction Scores by 12%. This can be done by showing outstanding Hospitality making them feel welcomed.

Here is a little bit more about myself and work experience;

I’m very friendly, I’m a fast learner, working and dedicated work ethic and Customer Service/Hospitality, I also have 8yrs+ experience in Hospitality, Customer Service, Receptionist, Organization, Driving inbound Sales, Experienced in Microsoft Office (typing skills) 44 words per min, Skilled Merchandising, Professional Organization skills and Professional supports liaison who acted as the first method of contact for clientele and aided in product education and location which boosted client retention, Softlines Specialist Expert/Supervisor, Recieving operations Manager, Receptionist, Store planogram/Inventory, lost and found (items/lost children) as well as being a quickly responsive learner and handle fast paced environments extremely well, I am also open to cross train as I feel it helps with being more knowledgeable and helpful to others.

I think I would be a great fit for the position due to my experience I believe I can help achieve all current and long term goals.

My current position consists of Customer Service, Hospitality, Management in orders and maintaining and ensuring safety of others in the establishment including but not limited to picking up spills, hazardous objects/ waste, sweeping, ensuring all equipment is being used correctly, also including preparation, organization and Stationary, cleanliness.

My contact information is listed below should have any further questions. Thank you for your time, I look forward to speaking with you and becoming an asset to the company. Kindest Regards.

Desiree McDade.

Phone Number: 407-***-**** Email: ad38ls@r.postjobfree.com



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