Amanda Brown

Orlando, FL ***** 407-***-**** ad38kw@r.postjobfree.com

Objective

Strong commitment to resolving customer complaints and fostering a favorable perception of the business. Excel both in group settings and on my own. Proven capacity to interact with others in a professional manner, listen intently, and handle issues promptly and effectively also a professional food safety certified.

Experience

Advent Health, Environmental services ( Current)

● Clean and disinfect areas containing bodily fluids in accordance with facility standards. Dispose of normal and biohazardous waste and handle Safety

● Collects and disposes of trash (contaminated or non-contaminated) in an appropriate manner.

● Stocks cart daily with paper products and cleaning solution. Cleans patient rooms, public areas, restrooms, offices, and ancillary rooms in assigned areas.

● Cleans assigned areas daily, including collecting and removing trash, and sanitizing all surfaces. Cashier, Diana’s Bakery (June 2017-August 2023)

● Monitored the bakery inventory and added items to the display case as needed and Maintained clean, sanitized and well-organized food preparation zones

● Welcomed and attended to the needs of the customers including taking orders and process credit or debit card transactions and validate checks’;/

● Accurately received orders and prepared food and beverage request while providing Excellence in customer service

● Tally money in the cash drawer for total balance at the beginning and end of each work shift

● Servsafe certification

Lead cashier, WAWA INC (October 2015-June 2017)

● Create and maintain a positive work environment for all cashiers

● Keeping track of unpaid balances to make sure each account is paid promptly and in full. ● Assist in managing several accounts simultaneously, operate register and keeping track of who is owing money and how much.

● Communicate with customers and address any problems they may have

● Serve as the primary point of contact for customer service associates. Environmental Services, All STUCCO INC ( May 2004-October 2015)

●Performing a range of cleaning tasks like mopping, sweeping, and floor buffing

● Make the appropriate changes in line with verified instructions, and settled properly.

● Keeping a daily log of each investigation in accordance with the specified procedures

● Relevantly trained new employees as certified Environmental Services Worker Taco Bell, Shift leader (January 1995-April 2004)

● Oversee a group of newly hired employees during training sessions, and directly comment on actions and performance.

● Ownership and responsibility to solve problems and provide guidance

● Takes absolute pride in everything you done and Taco Bell's values

● Works with urgency while Ensuring food safety, quality and accuracy of orders.

● Provide ongoing constructive and complimentary feedback to Team Members and regular feedback to the RGM on the performance of Team Members

● Servsafe certification

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