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Service Representative Member

Location:
New York, NY
Posted:
March 09, 2024

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Resume:

Maia Kraskouskas ad38iz@r.postjobfree.com

** ****** ******, ***** *********, MA 02760 508-***-****

EXPERIENCE

HOCKOMOCK AREA YMCA, FOXBORO

AUGUST 2022-CURRENT: MEMBER SERVICE REPRESENTATIVE

● Implement safety protocols when needed during emergency situations such as injuries, threats, or lost children.

● Verify that all people entering the building are signed in and accounted for.

● Serve as the first point of contact for members, guests, and visitors.

● Respond to inquiries, provide membership, program and service information, assist with enrollments and registrations.

● Maintain accurate records of transactions and reconcile cash drawers at the end of each shift.

● Perform various administrative duties, including data entry, filing, photocopying, and distribution of collateral.

● Assist with membership and scholarship applications, payments, and registration for programs.

● Manage Member Service Desk including phone support, directing calls, and maintaining a clean, organized Front Desk.

● Greet and welcome members and guests, providing a positive, friendly atmosphere with excellent customer service. AUGUST 2022-CURRENT: CHILD WATCH STAFF

● Ensure and enforce the safe release of children back to their parents/guardians with thorough checking of identification.

● Supervise and monitor the safety and wellbeing of children at all times, ensuring a secure and healthy environment.

● Ensure a clean and organized environment, including sanitizing toys, equipment, and play areas regularly.

● Plan and implement age-appropriate activities, including playtime, educational exercises, and creativity projects. FORDHAM UNIVERSITY, NEW YORK

AUGUST 2022-CURRENT: THEATRE SCENIC CARPENTER

● Safely operate and maintain carpentry tools and equipment, ensuring adherence to safety protocols and guidelines.

● Construct and assemble set pieces, platforms, flats, and other scenic elements using various tools and techniques.

● Interpret and analyze design plans and technical drawings to understand the requirements for set construction.

● Assist in the load-in and load-out of set pieces and scenery during production setup and strike.

● Adhere to production schedules and deadlines, working efficiently to meet project timelines. AMERICAN EAGLE & AERIE, NORTH ATTLEBORO

JULY 2020-NOV 2022: BRAND AMBASSADOR

● Assist customers with products, sizes, and styles, offering recommendations using customer preferences and needs, and monitoring fitting rooms.

● Efficiently and accurately process customer transactions using a point-of-sale system, including cash and credit cards.

● Maintain a clean, organized, and visually appealing sales floor by arranging displays, product, and restocking merchandise.

● Greet and engage customers in a friendly, professional manner, providing assistance and product knowledge as needed. DEL’S LEMONADE, NORTH ATTLEBORO

MAY 2019-JULY 2020: SERVER

● Adhere to food safety and sanitation guidelines, including proper handwashing, glove usage, and equipment cleaning.

● Prepare and serve products to customers, following the established recipes to ensure consistency in product preparation.

● Handle cash transactions and operate cash registers or other payment systems accurately.

● Assist with inventory management, including restocking supplies and notifying management of low stock levels. EDUCATION

FORDHAM UNIVERSITY NEW YORK, NY - MAY 2026, BACHELOR OF ARTS, THEATER-PERFORMANCE CONCENTRATION BISHOP FEEHAN HIGH SCHOOL ATTLEBORO, MA - MAY 2022 HIGH SCHOOL DIPLOMA SKILLS CERTIFICATIONS VOLUNTEER WORK

EXPERIENCED PIANIST OF 10 YEARS

VOCAL AND CHORAL EXPERIENCE

• 8 years of vocal w/Carissa Casalino

• Bishop Feehan High School:

Jazz Choir, Liturgical Choir

JAZZ AND MODERN DANCE EXPERIENCE

• 6 years - Unique Steps, N. Attleboro, MA

EXPERIENCED ACTOR

MANAGEMENT OF SOCIAL MEDIA ACCOUNTS

• Feminist Alliance - Fordham University

(10/22-current) IG: feministalliancelc

• The Rock News – Bishop Feehan H.S.

(9/21-5/22) IG: bishopfeehanrockreport

FORDHAM THEATRE AMBASSADOR

• Assist in auditions, orientations, and share

my experiences at info sessions for

prospective students at Fordham Theatre.

BABYSITTING CERTIFICATION

• American Health & Safety Institute

12 LEADERSHIP HOURS

• Earned at the National Student Leadership

Conference

INSPIRATION PERFORMANCE TROUPE

BELLINGHAM, MA (9/21-7/22)

• 6 hours/week, 258 total hours

• Performed at local charity events,

hospitals, and nursing homes.

COMMUNITY SCHOOL 5TH GRADE DRAMA

CLUB, N. ATTLEBORO, MA (1/18-6/19)

• 2 hours/week, 146 total hours

• Directed a total of 6 plays with

elementary students.



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