Kenesha M. Jackson

Oswego, IL ***** 708-***-**** ad38ho@r.postjobfree.com

Summary

To obtain a position that utilizes skills and multitasking abilities, as well as develop personal growth within the company. Account Management, SAP experience, Data Entry, Payroll ADP and Payroll Paylocity. Proficient Excel, Word, many Computer applications. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Detail-oriented Payroll Clerk offering eight years' experience in the accounting industry. Outstanding management, communication and organizational skills. Strong data entry and clerical abilities.

Skills

Administrative Support

Greeting Visitors

IDX Systems

Claims Adjustments

Troubleshoot Service Issues

Service Quality

Leadership

Closing Procedures

Service Operations Management

Workflow Processes

Records Filing

Data Reconciliation

Payroll Policies and Procedures

I-9 Documentation

Microsoft Applications

Excellent Writing Skills

Employee File Maintenance

Proficient in Microsoft

Billing

Meeting Deadlines

Accounts Receivable

Telephone and Email Etiquette

Exceptionally Organized

Skilled in Excel

Payroll Software Proficiency

Analytical Skills

Daily Payroll Activities

ADP

Accounts Payable

Interpersonal and Written Communication

Experience

PAYROLL SPECIALIST 03/2023 - Current

Epic LLC

Processed weekly, bi-weekly payroll for union and non-union employees Contacted employees via phone and / or email to make sure their time was in by payroll deadline Matched Pay Orders to invoices to process for payment in Accounts Payable Assisted with customer contact for past due invoices for Accounts Receivables Utilized various software like Paylocity Programs for payroll along with the companies own CSI system and excel for various AP & AR reports as needed

Verified timekeeping records and handled any discrepancies with employees. Evaluated financial records to detect errors and discrepancies. Maintained 100% accuracy in transferring correct data from payroll spreadsheets into system. Stored office and client records on secured server to prevent data losses, conducting regular backups. Reconciled bank accounts to verify accuracy of cash records. Processed garnishments from creditors or government agencies to meet legal requirements of deducting money from employees' paychecks to pay off debts.

Registered transactions and data on accounting database to track history and safeguard information. Processed W-2s, 1099s and other year-end reports to remain in compliance with state and federal laws. Studied past records to detect duplicate statements and fraud, avoiding penalties for non-compliance. Generated reports detailing hours worked by department, location, employee type as requested by management. Reviewed timesheets for accuracy and completeness prior to processing payroll. Confirmed attendance, hours worked and pay rates to properly post information in appropriate records. Managed payroll and time and attendance systems.

Accurately processed data, validation and transmission for weekly, semi-monthly and sales payrolls. Oversaw payroll processing to comply with tax laws and court-ordered wage assignments and garnishments. Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.

Coordinated with Human Resources staff on employee leaves of absence or termination paperwork. Prepared manual checks and submitted direct deposit through online banking. Solved complex problems related to payroll processing quickly and efficiently. PAYROLL SPECIALIST 01/2023 - 03/2023

TCR Corp - Carol Stream, IL

Generated reports detailing hours worked by department, location, employee type as requested by management. Reviewed timesheets for accuracy and completeness prior to processing payroll. Confirmed attendance, hours worked and pay rates to properly post information in appropriate records. Audited time records submitted by clients to verify conformance with appropriate administrative policies and regulations.

Prepared manual checks and submitted direct deposit through online banking. Supported payrolls, driving timely and accurate payment of employee wages. Worked closely with human resources (HR) to safeguard confidential employee data. Responded to employee inquiries regarding payroll and timekeeping. Processed and issued paychecks and earnings statements. Collaborated with others to discuss new opportunities. SERVICE OPERATIONS SPECIALIST 04/2022 - 11/2022

Azimuth Temp Agency, Insight Corp

Covered 2 accounts for seven months at Insight Corporation Internal account IUS processed more than 40 incoming Service Level Agreements on daily basis

Covered Hilton Account

Service Level Agreements of about 15 daily

Ensured Service Level Agreements processed before end of day National Repair Center/IUS processed largest account within company SAP/ CRM Proficient

Account Management

Collected, arranged, and input information into database system. Evaluated customer needs and feedback to drive product and service improvements. Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials. Generated reports detailing findings and recommendations. Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making. PAYROLL ADMINISTRATOR 11/2019 - 05/2022

MV Transportation

Performed payroll processing for 500+ employees (new hires, terminations, changes, earnings, withholdings) Maintained payroll information by collecting, calculating, and entering data into payroll system Trained employees in using ADP and Web-PE payroll systems Prepared reports by compiling summaries of earnings, taxes, deductions, leave, disability, and nontaxable wages Resolved payroll discrepancies by collecting and analyzing information Maintained good working relationships w/ coworkers and managers by keeping information confident for union and non-union payroll.

Supported the payroll & finance team w/ special projects aided workflow efficiency by completing assigned duties on time

Generated reports to track employee time / attendance. Maintained employee privacy and protected payroll operations by keeping all information confidential. Managed and updated employee benefits information

Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies Responded to employee inquiries to provide information regarding payroll deductions and related issues Performed data entry tasks and maintained accurate records of employee payroll information Prepared and submitted payroll taxes and reports to regulatory agencies Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates Processed manual checks for employees in accordance with company policies Generated reports to track employee time and attendance Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution

Verified and submitted timekeeping information for accurate and efficient payroll processing Tracked employee vacation, sick and personal time

Coordinated resolution of payroll discrepancies

Responded to employee questions and requests for information in timely and knowledgeable fashion Reconciled payroll discrepancies and responded to inquiries from employees SUPERVISOR/SAFETY MANAGER 05/2016 - 11/2019

First Transit / First Student

Handled Accidents and Insurance Claims

Maintained Safety 6iles and records

Implemented safety policies and procedures in compliance with local, state and federal rules and regulations including FMCSA and

Department of Transportation (DOT)

Hired new drivers and lead on boarding processing

Monitored all compliance items including physical, licenses, hours of service regulations and drug screenings Assisted management on various projects

Supervisor

Supervised 25 or more drivers to insure excellent customer service for passengers to and from midway Airport to Rental Car facilities

Performed Safety checks and re-routed buses in case of emergencies Processed exempt & non-exempt employees for payroll purposes Monitored employee's lateness and absences

Processed payroll using ADP Payroll system

Scheduled and directed staff to daily assigned stations to maximize productivity Resolved discrepancies w/ troubled passengers in a professional manner Developed and implemented company procedures that reduced job site accidents 0%. Trained employees in most current regulations and practices in effort to prevent mishaps and promote overall safety. Reduced injuries among personnel with development and implementation of robust safety programs and policies. Conducted safety audits and inspections to identify workplace hazards and deficiencies. Developed and implemented safety programs.

Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently

Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures Evaluated employee performance and coached and trained to improve weak areas Maintained overall safe work environment with employee training programs and enforcement of safety procedures Boosted team performance by developing customer service training materials and conducting service training Frequently inspected production area to verify proper equipment operation Conducted regular reviews of operations and identified areas for improvement Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows Education and Training

University of Phoenix - Chicago, IL Associates Degree Business Management and Accounting

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