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Customer Service

Location:
Denver, CO
Salary:
$25+ per hour
Posted:
March 09, 2024

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Resume:

Christiana Berezin

Glendale, Colorado

Mobile: +1-303-***-****

Email: ad38gk@r.postjobfree.com

Personal Summary

As a professional with experience in driving, customer service, production and within the animal industryI have developed a range of skills that make me an ideal candidate for any role that requires attention to detail, a steady head under pressure and quality customer service. My previous roles have honed my ability to work with technical drawings, assemble components to high specifications and tolerances. I have experience picking, packing and delivering products, and I was solely responsible for weekly van runs to deliver and collect goods from customers and businesses. I am also an experienced animal handler and caretaker, with a passion for ensuring the safety and health of animals. My GED, Animal Management as well as crop and livestock qualifications, combined with my Colorado drivers' licence.

Volunteering History

Tedworth polo club

Youth centres ( teaching disabled children)

YMCA

Grovely riding school

Employment History

Delivery Driver- October 2023 to present

Amazon- Tasty Trails

Checking and maintaining my vehicle on a daily basis.

Delivery packages in an systematic order, following delivery instructions closely.

Adhering to Amazon’s driving standards at all times.

Ensuring customer satisfaction with every delivery and providing great customer service.

Production Operative – June 2023 to January 2024

Direct Signs Wholesale

Pulling orders from the operating line and filling the rack with orders involving vinyl fronts.

Applying vinyl with correct colour/ prints and ensuring all excess vinyl is cut away from the signs.

Maintaining a clean and manageable work station at all times.

Quality checking applied vinyl is in suitable condition (removing air bubbles/ pockets and relaying if any visible debris show through sign when light is applied).

Production Engineer - July 2022 to March 2023

IMI Critical Engineering

Reading technical drawings and assembling valves to specification.

Ensuring components are built within tolerance acceptable to the customers.

Locating technical drawings on a database.

Logging on and off jobs when applicable to keep database up to date on the progress of jobs.

Picker, Packer & Driver – March 2022 to July 2022

Burlen Fuels

Picking and packing SU, AMAL or zenith components.

Reading customer orders and checking for any special requirements.

Picking and packing specialised kits for Land Rover, Jaguar, triumph etc.

I am solely responsible for the weekly van runs during deliveries & collections of any goods to and from customers as well as other businesses.

Production engineer – December 2020 to March 2021

Argus Fluid-handling

Building automotive components.

Operating and maintaining a swaging machine.

Monitoring the components and machine is producing within its range of tolerance.

Testing components with high water & air pressure test rigs/ jigs.

Quality Control Inspector – April 2019 to August 2020

Wilton Carpet Factory

Tagged and staged non-conforming products for rework or further actions.

Implemented quality control guidelines and provided documented reference materials at workstations.

Measured parts using callipers, micrometres and CMM to meet specified requirements.

Read and interpreted engineering drawings to verify inspection and test requirements.

Monitored enterprise-wide product compliance, identifying and reporting defects and issues.

Animal Handler/Caretaker – January 2015 to December 2018

PHE (Public Health England)

Cleaned out animal living spaces to meet strict hygiene standards.

Kept animals safe and secure throughout assessments and transportation.

Remained calm when handling animals to prevent chance of injury or reactive behaviour.

Monitored health of animals, reporting changes or causes for concern.

Animal Caretaker – January 2012 to January 2015

Clearway Kennels

Suggested additional animal care products to every customer to increase sales.

Kept animals safe and secure throughout assessments and transportation.

Remained calm when handling animals to prevent chance of injury or reactive behaviour.

Monitored health of animals, reporting changes or causes for concern.

General Assistant – September 2011 to November 2014

Sarum Jewellers

Handled various day-to-day admin responsibilities to maintain smooth business operations.

Demonstrated open communication and collaborated with various teams.

Responded to telephone enquiries from clients, vendors and members of public.

Communicated with internal departments, answered calls and scheduled travel arrangements.

Education and Qualifications

2010 - 2012

Salisbury high school

4 GCSE’s Grades A – C.

Music BTEC & Level 2- Pass.

Art & Design BTEC Level 2&3 Diploma- Distinction.

Science BTEC Extended Level 2- Pass.

2012 – 2015.

Sparsholt College.

Animal management level 2&3 diploma- Merit.

Crop & livestock management level 2&3 diploma- Merit.

Animal handling level 2&3 diploma- Merit

Animal science level 2&3 diploma- Merit.

Animal husbandry level 2&3 diploma- Distinction

Zoology level 3

Current Licences Held

Full UK drivers’ licence

Category C licence (vehicles up to 32 tonnes)

Driver qualification card – Expires 2027

Tachograph driver card (Certificate of professional competence)

References available on request



Contact this candidate