**/****

High School Diploma:

John F. Kennedy High School

Cleveland, OH

Some College (No Degree):

Business Administration And

Management

University Of Akron

Akron, OH

ad38fp@r.postjobfree.com

832-***-****

Sugar Land, TX 77478

WWW: Bold Profile

Skills

• Windows Unix Sap

• Microsoft Word

• Excel

• Linux As/400

• Jes2

• TSO

• CICS

• Jobtrac

• ISPF

• Ricoh 8320 Impact Printers

• 43241 & 4235

• OS/MVS

• VTAM

• Control M CA 7

• HSM

• Xerox LaserPrinter

• MVS/ESA MVS/XA

Education And Training

A Detailed oriented and experienced Computer Operator of 23 years of experience, seeking to leverage a strong background in Computer Operations and to contribute effectively for a dynamic organization.

Cencora/ AmerisourceBergen - Computer Operator II

Sugar Land, TX

01/2019 - Current

Jack Henry & Associates-Conexess Group, LLC - Computer Operator 1 Houston, TX

06/2018 - 12/2018

Texas Comptroller Public Accounts - Computer Operator Specialist III Darryl Holmes

Summary

Experience

Assisted users with setting up their workstations, printers, scanners and other peripherals.

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• Documented job processing requirements and data flow for applications. Performed data entry tasks, including updating customer information in databases.

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Produced accurate and detailed daily reports for processing and measuring progress.

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Verified accuracy and sorted information to prepare source data for computer entry.

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• Monitored operations of computer systems and hardware.

• Maintained logs and records of system security activities and procedures.

• Responded to queries for information and access to relevant files. Monitored system performance, analyzed problems and provided solutions to technical issues.

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Reviewed data for deficiencies or errors by correcting incompatibilities and checking output.

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Verified accuracy and sorted information to prepare source data for computer entry.

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• Monitored operations of computer systems and hardware.

• Responded to queries for information and access to relevant files. Monitored system performance, analyzed problems and provided solutions to technical issues.

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Reviewed data for deficiencies or errors by correcting incompatibilities and checking output.

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• Provided user support for all system applications and hardware components. Collaborated with IT staff members to troubleshoot complex problems encountered by users.

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Austin, TX

08/2017 - 06/2018

OneSource Building Technologies - Project Coordinator Houston, TX

09/2014 - 05/2016

Xerox/ Media Riders Inc. - Print/Computer Operator Austin, TX

09/2015 - 01/2016

Sysco/Apex Systems - Computer Operator

Houston, TX

06/2011 - 11/2013

Hewlett Packard/ Compaq - Tidal Support Analyst

Houston, TX

08/2000 - 08/2009

• Monitored operations of computer systems and hardware.

• Maintained logs and records of system security activities and procedures. Monitored system performance, analyzed problems and provided solutions to technical issues.

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Reviewed data for deficiencies or errors by correcting incompatibilities and checking output.

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Collaborated with IT staff members to troubleshoot complex problems encountered by users.

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Responded promptly to user inquiries regarding technical assistance or software errors.

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• Exercised versatility in fast-paced, agile work environments.

• Oversaw 4 National accounts

Managed 2 and 3 Techs who were responsible for installing T1 routers, Adtrans, Volp Phones

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• Monitored operations of computer systems and hardware.

• Responded to queries for information and access to relevant files.

• Automated jobs, scripts and processes using automation software.

• Monitored data inputs to manage and maintain accuracy. Documented installation or configuration procedures to allow maintenance and repetition.

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• Monitor Unix Servers

• Monitor all Towers within the Data Center Price

• Used AS/400 to process weekly Opcoshost fax support processed Fax orders.

• Monitored system control using positive pay transmission Using Control M

• Monitor all Tidal master boxes and agents

• Ensured an active restarting Tidal agents

• Monitor master boxes to ensure polling job launching going active.

• Completed Unix Windows SAP webapps backups during 12-hour shift.

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