Operations Supervisor Assistant Manager

Brian Harvilla

Bethlehem, PA • 610-***-**** • ********@***.***

WORK EXPERIENCE

Driver Manager Day/Ross Transportation

Allentown, PA • December 2022 - Current

• Reduced accidents and safety incidents through meticulous monitoring of driver behavior and enforcement of safety protocols.

• Optimized route planning using GPS navigation software, resulting in improved schedule efficiency.

• Implemented preventative maintenance schedules for vehicles, minimizing downtime due to mechanical issues.

• Ensured compliance with DOT regulations and maintained necessary documentation for audits and inspections.

• Facilitated rapid onboarding of new staff by delivering comprehensive training on job duties, company policies, and safety procedures.

Sr. Operations Supervisor Penske Logistics

Allentown, PA • January 2021 - December 2023

• Ensured strict adherence to DOT regulations, minimizing accidents and ensuring safety compliance.

• Managed routing and scheduling, guaranteeing on-time delivery of customer orders.

• Handled payroll and billing processes with precision and accuracy.

• Implemented efficient routing strategies to optimize delivery schedules and minimize costs.

• Acted as a central point of contact for drivers, addressing concerns promptly to maintain high customer satisfaction.s

Assistant Manager Black Horse Carriers

Allentown, PA • April 2009 - January 2021

• Improved customer satisfaction by promptly addressing and resolving complaints.

• Conducted comprehensive employee performance evaluations and provided constructive feedback for development.

• Assisted in recruitment, interviewing, hiring, and onboarding of new employees to maintain optimal staffing levels.

SKILLS

• Route Management

• Materials Tracking

• Safety Issues Monitoring

• Reconciliation

• Improvement Planning

• Driver Scheduling

• Delivery Scheduling

• Training Program

Development

• Safety Procedures

• Team Building Competencies

• Fleet Management Expertise

• Driver Training Proficiency

• Safety Compliance

Awareness

• Logistics Coordination

• Freight Forwarding

• Equipment Maintenance

• Performance Monitoring

EDUCATION

Liberty High School

Bethlehem, PA • June 1980

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