Gerardo J. Reyes

**** ********* **. ****** ** ***88 832-***-**** ad38d8@r.postjobfree.com

OBJECTIVE

To obtain a position in the field of technology to gain experience, and further my knowledge in the Engineering and Technology field.

Education

Texas Southern University Computer Engineering and technology Spring 2018

Skills & Abilities

Visio. C++, Java, HTML, Network Programming, Software, Hardware, research, mathematics,

Troubleshooting skills, Technical Communication, Problem solving, self-started technical

languages, decision-making, Microsoft Excel, Word, PowerPoint, Access, Outlook. Windows,

DOS, Mac and Linux, Bilingual.

Employment History

Lone Start College (NHCC)

Computer & IT Support Assistant

-Provided technical support to end users (staff, faculty, students, and guests) of systems and computing services.

-Independently troubleshooted and repaired hardware, software and network problems for faculty, staff and students in a timely manner

-Installed, set up, administered, maintained, upgraded, and tested, computers in our main computer Lab centers.

-Processed support tickets and responded to requests/inquires either in person or over the phone in a timely fashion.

-Trained computer users.

-Managed and provided information technology, audio visual, auxiliary, and facilities support services for all campus property.

-Supported division and university tasks, projects, and events as needed.

-Documented and reported daily work activities as requested including but not limited to weekly time cards.

-Monitored the supplies (paper, toner, etc.) in all computer labs; open and close classrooms and other such classroom related duties.

-Enforced the rules for the open lab when required.

Internships

Walgreens

Pharmacy Tech. Duties

St. Luke's Woodlands Hospital

Pharmacy Tech. Duties in hospital

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