William Pabon

Level: Senior Consultant

Email: ad38bs@r.postjobfree.com

Cell: 787-***-****

Clearance: Secret

Residence: Centerville, Ohio

Willing to relocate: Yes

Willing to Travel: 100%

Last update: 01/24/2024

Cloud Solution Architect / Software Developer

Multifaceted technical career with 23-year record of accomplishment of innovation and success

Technically sophisticated professional in cloud solution architecting and software engineering with a solid history of effective systems integration, qualification and testing.

Core Competencies:

AWS Cloud Solution Architect (11 yrs.)

System Design, Integration (23 yrs.)

Software Development (23 yrs.)

VMWare Virtualization with VDI (12 yrs.)

Database Design and Development (23 yrs.)

System Security & Monitoring (23 yrs.)

Quality Assurance and Testing (15 yrs.)

Backup and Recovery Strategies (21 yrs.)

Problem Resolution / Troubleshooting (23 yrs.)

User Training and Support (23 yrs.)

Professional Training & Certification

CompTIA – Security+ - October 2022

Amazon – AWS Certified Solution Architect Associate – February 2021

Amazon – AWS Certified Cloud Practitioner – January 2021

Udemy – AWS Cloud Practitioner Course– January 2021

Docker – US Air Force Directed Course – September 2020

Acloud Guru – AWS Certified Solution Architect Associate Course– September 2018

Apiary Fund – Forex Training Manager – September 2016

Dell Equallogic – Train the trainers Equallogic Course – March 2009

VMware – Infrastructure Version 3.5 Course– June 2008

Vision Solutions – Double Take Certified Solution Technician – April 2006

Microsoft Certified Professional - Windows 2000 Network and Operating System Essentials, Implementing, Windows 2000 Professional and Server, Implementing a Windows 2000 Networking – September 2001

Technical Proficiencies

Platforms:

Windows 2019 – NT (23 yrs.), VMWare 6 – 3.5 (12 yrs.), MS SQL 2019- 2008 (23 yrs.), Skype (10 yrs.), AWS (9 yrs.), BPM (3 yrs.), Linux RedHat (15 yrs.)

Tools:

Visual Studio.NET 2019 – 2013 (21 yrs.), JavaScript (5 yrs.), Bootstrap (2 yrs.), Microsoft Word (23 yrs.), Excel (23 yrs.), Outlook (23 yrs.), PowerPoint (23 yrs.), Access (19 yrs.), C# (11 yrs.), VB.NET (23 yrs.), ASP.NET (5 yrs.), TSQL (23 yrs.), EC2 (9 yrs.), Route53 (9 yrs.), IAM (9 yrs.), CloudWatch (9 yrs.), S3(9 yrs.), Glacier (9 yrs.), DynamoDB (< 1 yrs.), Lambda (< 1 yrs.), Jira (3 yrs.), Confluence (3 yrs.), Docker (2 yrs.), Jenkins(2 yrs.), Appian(< 1 yrs.), Bubble.IO (6 yrs.), Xamarin (5 yrs.).

Hardware:

Dell Server (12 yrs.), Cisco (2yrs.), Fortigate (14 yrs.), Netgear (1 yrs.), Juniper (< 1 yrs.), Sonicwall (1 yrs.), EMC Clarion (< 1 yrs.), Dell EqualLogic (4 yrs.).

Professional Experience

World Wide Technology, Annapolis Junction, MD

Data Engineer / DevOps, 11/2023 – 1/2024

Define operational procedures and practices. Work cross-organizationally to facilitate widespread use and adoption of the AWS and/or Azure platforms and developing a deep expertise in the AWS/Azure technologies broad knowledge around how applications and services are constructed using the AWS/Azure platform. Coordinate and/or complete the development of all necessary design documentation associated with cloud service solutions. Educate customers on the value proposition of AWS and participate in architectural discussions to ensure solutions are designed for successful deployment in the cloud. Recommend strategies for migration of existing systems to AWS. Develops high level functional and technical design specifications into design for web applications using SOA, Micro services and container technologies. Provide Consultancy and architecture support for Application migration to public and private cloud. Engages in developing proof of concepts (POCs) for new projects, assessment for cloud amenability and create business case. Drives engineering processes for the project such as building applications for Cloud (AWS/Azure/Pivotal Cloud Foundry), build automation, unit testing, software configuration management and creating logical and deployment architecture for cloud. Create best practices / technical guidelines for building & hosting applications in private & public cloud environment.

Booz Allen Hamilton, Beavercreek, OH

Simulation Solution Architect / DevOps, 12/2020 – 1/2024

Responsible for launching Amazon EC2 Cloud Instances using Amazon Web Services and configuring launched instances with respect to specific applications and regions. Installed applications on AWS EC2 instances and configured the storage on S3 buckets. Responsible for S3 buckets creation, policies and the IAM role based policies. Build servers using AWS, importing volumes, launching EC2, RDS, creating security groups, auto-scaling load balancers (ELBs) in the defined virtual private connection. Responsible for creating monitors, alarms, and notifications for EC2 hosts using Cloud Watch. Build servers using AWS and launching EC2, RDS, creating security groups, auto-scaling load balancers (ELBs) in the defined virtual private cloud. Build and configure a virtual data center in the Amazon Web Services cloud to support Enterprise Data Warehouse hosting including Virtual Private Cloud (VPC).

Key Achievements:

Assisting the pre-sale HRC Cloud team on the design and technical personnel allocation for a 16-app migration from legacy system to the cloud.

US Department of Labor – Nov 2021 – Dec 2021

Design processes workflow to enter information on the BOSS Credit Card Module

Wright Patt USAF – Vault Program – Jan 2022 – Sep 2023

Member of the dev/ops team to deploy, support and maintenance of enterprise AF application on the AWS Gov space. Program platforms is based on IaaC with CI/CD pipeline. Tools use for the platforms are Terraform, GitHub, Cloud Formation, F5. The services deployed ranges from EC2 instances, S3 buckets, EMR, EKS for a wide variety of COTS application.

Wright Patt USAF – ADVANA Program – Nov 2023 – 2024

Member of the Infrastructure Validation & Verification team to test the IaC from the DevOps teams.

Create test Cases of the deployment development.

Create test deployments to warrantee the deployment code is on par with the customer requirements.

Document and review all outcome of test Cases before delivering to leadership.

LDSS, Dayton, Oh

Cloud Solution Architect, 03/2019 – 11/2020

Supporting the Air Force Life Cycle Management Center (AFLCMC) Program Executive Office for Business & Enterprise Systems Strategy & Innovation Branch at Wright-Patterson Air Force Base (WPAFB). Support the Air Force in acquiring new business information technology systems that will be hosted in a government Cloud environment that has hundreds of legacy business systems that are migrating to the Cloud. The Strategy & Innovation Branch recently established a lab environment to explore innovative concepts for Cloud technologies within the security and process constraints in the Department of Defense (DoD). Support the current mission app on their migration to AWS in GovCloud by providing the technical knowledge on what is the best route to accomplish their task following the DoD guidelines in cybersecurity. Support the mission app that are already in the cloud to troubleshoot the issues they are facing with the maintenance of their apps.

Key Achievements:

Assisting the government Chief Engineer with identifying performance and cost optimization opportunities for fielded applications/business systems

Assisted with the implementation of automation and provisioning tools like Jenkins/Docker for continuous integration of their applications.

Assisted with the migration of Oracle database to Microsoft SQL on AWS RDS.

Working with program offices and functional users to resolve AWS hosting problems

Identifying opportunities for using AWS Cloud hosting solution within the DoD

Lead and contribute with presentations and discussions in customer workshop, providing solution and technical expertise (ie. Lowcode comparison between Appian and Bubble).

Created Alerts (ie. IAM, EC2, RDS, VPC) and configured monitoring using AWS Cloudwatch of specified metrics to manage their AWS Gov Cloud infrastructure efficiently

Created and configure IAM policies and groups to manage the security of the console and the security connections made by the applications on our AWS Sanbox.

PrSofTech, Inc, Toa Baja, Puerto Rico

Consultant Engineering / DevOps, 02/2002 – Present

Provide consulting services for the enterprise IT infrastructure to support all physical servers, virtual machines, software development, cloud environment.

Key Achievements:

Premier Transport – 2006 to Present

Developed a zero-code web application for truck driver tracking with live data with Bubble.IO and Microsoft Xamarin.

Provided Virtual Server (VMWare) migration to Amazon Web Services with database onto Amazon RDS.

Configured IAM policy for S3 and iOS remote connection into the database using Cognito.

Troubleshoot, create, and maintain documentation on systems administration tasks, including baseline, and organize technical documentation including scripts, performance metrics.

Provide an incident response for windows servers running in a virtualized and AWS Cloud environment and develop processes and procedures for ongoing management including associated hardware using SolarWinds Monitoring tool. Maintain operational consistency by applying operation system patches on operational environments.

Develop software to manage 200+ daily containers deliveries and pickups managing the updates releases with a Release Manager software, fulfilling migration from Exchange 2013 to Office 365 for 30 users and converting 40 physical servers to virtual in a weekend.

Determine work feasibility with time and cost constraints through analysis of business needs and software requirements as well as evaluation of requirements to develop and maintain applications alongside databases.

Support custom applications running under IIS and stand-alone, SAN maintenance for the virtualized environment, application unit testing and quality assurance.

Provide with server migrations on hardware Operating Systems, networking, and backup solutions, Physical Server to Virtual, Windows Server 2003 to 2012, AWS EC2 and S3

Design & implement various projects, Active Directory, Virtualization, Storage, Migration Physical to Virtual to Cloud, Desktop Application, Web Application and Mobile Application, Backup Solutions and Disaster Recovery Solution.

System Administrator Senior – lead a team of technicians that support all the areas of the enterprise (Network, Security, Upgrades and Support).

Design & Implement desktop application to manage the core enterprise operation with invoice module, web module and mobile module (for the truck drivers to grab deliveries times and POD signatures). The desktop was developed in VB.NET, the web module was developed in Bubble.IO and the mobile was developed in Xamarin with an API connector provided by CDATA API Server software.

Nestle Corporation – Purina Division – 2006 – 2007

Developed desktop application to process the Purina division orders and billing. Software was created using VB.Net as a front end and MS SQL Server as a Datawarehouse solution.

Dell Computers – Latin America Division – Premier Partner for the Central, South and the Caribbean – 2006 - 2012.

Design & implement various projects that range from Virtualization (VMWare), Backup Solutions (Symantec BackupExec & Veritas Backup, Disaster Recovery Solution, High Availability Solution, Storage Solutions (SAN), Cluster Environment with Microsoft Windows & SQL Server.

Provide clients with server migrations on hardware Operating Systems, networking, and backup solutions such including Cisco to Fortigate, Netgear to Cisco, Physical Server to Virtual, BackupExec to NetBackup, Windows Server 2003 to 2012, EMC Clarion to Dell EqualLogic

General Dynamics, Orlando, Fl

Systems Application Analyst, 02/2018 – 01/2019

Team and Site Leader for the Automated Shoot House (ASH) on the WarFighter Focus (WFF) Contract at Camp Santiago, PR. WarFighter FOCUS is the U.S. Army’s largest training services contract. It provides integrated worldwide Live, Virtual, and Constructive maintenance, operations, and sustainment of training systems.

Key Achievements:

Designs and implements new methods, procedures, and systems (both automated and manual) to improve the processing and flow of information within the company.

Develops and provides documentation of the system specifications, including system scripts, system installation procedures, system backup and recovery techniques and system test methods.

Conducts and provides cost/benefit analyses for new proposed program modifications, methods, and procedures.

Analyzes, installs and configures applications; troubleshoots network problems, and monitors and evaluates system performance.

Establishes operational databases, software configuration controls and system interfaces for computer system(s) assigned.

Maintains file servers and network access; documents and analyzes system anomalies to ensure optimum equipment performance, like CPU, RAM, etc.

Prepares systems for operational use and supports operational tests.

Assists clients in articulating and defining their business requirements and assists in preparing the business case justification for technical investment decisions.

MMM Holdings, Toa Baja, Puerto Rico

Systems Administrator, 01/2017 – 01/2018

Participate in key process improvements relating to the Operations environment and administration of corporate web servers including IIS, WAS, WPS and IBM HTTP.

Key Achievements:

Monitor over 2000 virtual servers and availability (98%) with 90% efficiency for over 400 transactions process for FTP databases.

Ensure availability of corporate systems to meet business demands by collaborating with server administration, network security, production support and database administration units.

Implement policies, procedures, and technologies for the management of incident, problem or change and response to service desk tickets and customer escalations.

Monitor systems for performance as per the predetermined guidelines, implement software upgrades, maintenance fixes and identify operating system issues to maintain services, enhance capabilities while preventing system outages.

Improve efficiency, reliability, and performance by recommending and executing modifications to systems environment and prepare reports on existing and potential trouble areas in production systems within the organization.

AstraZeneca, Canóvanas, Puerto Rico

Campus IT P.R. & Latam, 06/2016 – 10/2016

NetBackup implementation onto the unique environment, and VMWare physical to virtual migration. Desktop ‘My Document' folder migration to Box Cloud services, and used various technical tools such as VMWare, Windows Servers 2012-2008, Box, Skype.

Key Achievements:

Successfully migrated 150 users from My Documents to Box Cloud Service and converted 4 physical, non-GMP Server to virtual.

Supervised the upgrade implementation for NetBackup on a new hardware.

Flexitank, Inc., Guaynabo, Puerto Rico

System Analyst / Programmer, 9/2013 – 4/2016

Developed and maintained applications and databases by evaluation as well as analysis of the requirements... Used Windows Server 2008, MS SQL 2008, Terminal Services, Visual Basic.Net, and MS Access 2016 to maintain process documents in accordance with established standards, and execute and monitor scheduled production related tasks in the system(s) and resolve any questions or issues as needed to ensure accurate and timely results

Key Achievement:

Created module on existing software to manage the rented and owned container location and updated existing software to the new platform.

Participated in key process improvements relating to Operations environment in collaboration with server administration, network security, production support, and database administration groups to ensure availability of corporate systems to meet business demands.

Implemented software upgrades, maintenance fixes and vendor supplied patches to define and perform server backups and recovery procedures.

Islandwide Express, Guaynabo, Puerto Rico

Information System Director, 9/2000 – 1/2002

Participate in key process improvements as they relate to the Operations environment. Collaborate with server administration, network security, production support, and database administration groups to ensure availability of corporate systems to meet business demands. Administration of the corporate web servers (IIS, WAS, WPS, IBM HTTP Server)

Key Achievement:

Implement policies, procedures, and technologies to ensure proper Incident, Problem, Change and Release Management activities are performed. Check Service Desk database for entries on Operations issues; prioritize and respond to Service desk tickets as appropriate. Serve as cornerstone for escalating Operation issues; provide timely response to customer escalations.

Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in production systems across the organization. Recommend and execute modifications to systems environment in order to improve efficiency, reliability, and performance.

Develop maintenance schedules for network and systems equipment including system updates and upgrades. Maintain process documents in accordance with established standards. Execute and monitor scheduled production related tasks in the system(s) and resolve any questions or issues as needed to ensure accurate and timely results.

Migration of Access 97 to Access 2000 (Front End) using SQL 7.0 (Back End), Migration of servers from Windows NT to Windows 2000. Migration of network infrastructure from dial-up to frame relay.

Flexitank, Inc., Guaynabo, Puerto Rico

System Analyst / Programmer, 8/1998 – 9/2000

Participate in key process improvements as they relate to the Operations environment. Collaborate with server administration, network security, production support, and database administration groups to ensure availability of corporate systems to meet business demands. Software development and implementation for end users.

Key Achievement:

Define and perform server backups and recovery procedures. Plan and implement software upgrades, maintenance fixes, and vendor-supplied patches.

Maintain process documents in accordance with established standards. Execute and monitor scheduled production related tasks in the system(s) and resolve any questions or issues as needed to ensure accurate and timely results.

Implemented software upgrades, maintenance fixes and vendor supplied patches to define and perform server backups and recovery procedures.

Education and Credentials

Bachelor of Computer Science (2000)

Sacred Heart University, Puerto Rico

Professional Development

Data Engineer

Simulation Cloud Solution Architect

Cloud Solution Architect

System Application Analyst

System Administrator

Consultant Engineer

System Analyst / Programmer

Information System Director

System Analyst / Programmer

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