Morgan Luckett

Chicago, IL *****

ad38b3@r.postjobfree.com

+1-708-***-****

Hi, my name is Morgan Luckett. I'm a 25-year-old girl who is looking for a full time remote and in person job. I have over 4-5 years of customer service experience. I worked a year as a retail sales associate. I'm a hard worker. I have never been late to work before, I've always been a team leader. Made sure the customers were always happy and they get what they came for. Work Experience

Customer Service Associate

J. C. Penney - Chicago, IL

February 2018 to November 2022

Assited customers with the decision-making progress. Upsold my yearly sales quota by 30%.

Processed wireless orders in an efficient manner.

Ensured the stock was up to date.

Make sure the customers had amazing customer service. Nordstrom Sales Associate

Nordstrom - Chicago, IL

May 2018 to October 2022

Worked fitting room.

helped put go backs away.

Assited with the cash register

Helped customer find the items they were looking for. Education

High school diploma

Our lady of tepeyac high school - Chicago, IL

August 2014 to May 2017

Skills

• Sales

• Customer Service

• Retail Sales

• Cash Handling

• Serving Experience

• Cleaning Experience

• Computer Skills

• Host/Hostess

• Organizational Skills

• Pricing

• Merchandising

• Inside Sales

• Loss Prevention

• Upselling

• Cold Calling

• Retail Management

• Outside Sales

• Payroll

• Account Management

• Salesforce

• Store Management Experience

• Procurement

• Time Management

• Sales Management

• Security

• POS

• Purchasing

• Freight Experience

• Business Development

• Leadership

• Management

• CRM Software

• Negotiation

• Planograms

• Administrative Experience

• Customer Relationship Management

• Recruiting

• B2B Sales

• Research

• Profit & Loss

• Supply Chain

• Forecasting

• SAP

• Branding

• Project Management

• Communication skills

• Applied behavior analysis

• Typing

• Data collection

• Training & development

• Team management

• Heavy lifting

• Front desk

• Business analysis

• Customer service

• Calendar management

• Telecommunication

• Google Docs

• Presentation skills

• Data management

• Live chat

• Analysis skills

• Document management systems

• Business requirements

• Relationship management

• Inside sales

• Data analysis skills

• Workday

• Events management

• Financial planning

• E-commerce

• iOS development

• Software development

• Copywriting

• Guest services

• Analytics

• Supervising experience

• Pricing

• Order fulfillment

• Conflict management

• Epic

• Customer acquisition

• Talent acquisition

• Windows

• Technical support

• Software troubleshooting

• Computer networking

• Operating systems

• Performance marketing

• IT support

• iOS

• Facebook Advertising

• Public relations

• Cash handling

• Retail sales

• Direct sales

• AWS

• Sales

• Content development

• SaaS

• QuickBooks

• Digital marketing

• Email marketing

• Learning technology

• Social media management

• Marketing

• Affiliate marketing

• Merchandising

• Outbound sales

• Less

• SEO tools

• Journalism

• Google Ads

• Mobile applications

• Enterprise sales

• Scripting

• Google Analytics

• Banking

• Cash register

• Serving

• Help desk

• Fraud prevention and detection

• HubSpot

• Content marketing

• Mac OS

• SEO

• Computer skills

• Phone etiquette

• Telemarketing

• English

• Organizational skills

• Furniture sales

• Slack

• Microsoft Office

• Shipping & receiving

• Outbound calling

• Microsoft Excel

• Microsoft Word

• Microsoft Powerpoint

• Data entry

• Google Suite

• Technical sales

• Microsoft Dynamics 365

• Microsoft Outlook

• Writing skills

• 10 key typing

• EDI

• Manufacturing

• Lead generation

• Market research

• Working with people with disabilities

• Computer literacy

• Bilingual

• IVR

• Mechanical knowledge

• Assembly

• Media sales

• Conversion optimization

• Search engines

• Customer support

Contact this candidate