Data Entry Team Leader

Curriculum Vitae

Soodevi Pudaruth

Date of birth: 31st October 1984

Nationality: Mauritian

I.D: P3110841805182

Marital Status: Partnership

Sex: Female

Phone: +230******** / 6303047 Email:

******.*****@*****.***

Education: HSC

Mauricia Institute Curepipe

(2003 to 2004)

Experience:

• Data Entry Clerk at CMT Curepipe (2005 to 2007)

• Customer service attendant AML LOUNGE (2008 to 2010)

• Team Leader Back Office Cash Recovery for 6yrs at Techmode Outsourcing (2010 to 2016) Current Job: ORDER TO CASH ANALYST

Accenture Mauritius Limited (06th February 2017 till now)

• Order to cash Associate (2017 to 2021)

• Acting Team Lead From (2021 to 2023)

• Team Leader as from 1st December 2023

Main duties:

• Assigning tasks to agents for example preparing their Portfolios to chase clients.

• Providing training to new joiners.

• Coordinating team meetings on daily basis

• Preparing Clients and management reports.

• Clients Fronting: Having weekly calls with Cash Managers according to their respective Regions.

• People Management by leading and developing the team to work as one power to achieve our monthly target.

• Conducting one to one with Staff for a proper follow-up.

• Preparing Staffs Business cases for their performance Bonus. Activities:

Participating in Movember / Pinktober/ CSR/ contest within Accenture/ doing Fridays connect with the teams through music, songs, dance and games.

Skills:

Proficient in French and English/ in Excel /

Words and PowerPoint

Experienced in clients Fronting and negotiations.

Effective in Team Management.

Statement: Am volunteered, initiative, proactive, competent and reliable at work Always ready to accept new challenges to be empowered. Strong communication skills, ability to perform under pressure and to solve problems creatively.

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