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Customer Service Representative

Location:
Stone Mountain, GA
Posted:
March 11, 2024

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Resume:

Paris Singh

Stone Mountain, GA *****

ad3851@r.postjobfree.com

+1-904-***-****

Energetic, fun, hardworking and determined are just a few things I would like to describe my work ethic. valued for fast. Passionate about serving others and eager to take on new responsibilities and leadership roles.

Work Experience

Stocker/Cashier/Customer Service

Beauty Depot - Jacksonville, FL

April 2020 to May 2022

• Manage transactions with customers using cash registers

• Scan goods and ensure pricing is accurate

• Collect payments whether in cash or credit

• Issue receipts, refunds, change or tickets

• Redeem stamps and coupons

• Cross-sell products and introduce new ones

• Resolve customer complaints, guide them and provide relevant information

• Greet customers when entering or leaving the store

• Maintain clean and tidy checkout areas

• Track transactions on balance sheets and report any discrepancies

• Bag, box or gift-wrap packages

• Handle merchandise returns and exchanges

• Ensuring that all goods are stored properly to ensure everything is organized and in place

• Stocking shelves and maintaining inventory levels to ensure no products run out

• Coordinating and managing the disposal of trash

Customer Service Representative

Basics LLC - Jacksonville, FL

February 2021 to February 2022

• Manage large amounts of incoming phone calls

• Generate sales leads

• Identify and assess customers’ needs to achieve satisfaction

• Build sustainable relationships and trust with customer accounts through open and interactive communication

• Provide accurate, valid and complete information by using the right methods/tools

• Meet personal/customer service team sales targets and call handling quotas

• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

• Keep records of customer interactions, process customer accounts and file documents

• Follow communication procedures, guidelines and policies

• Take the extra mile to engage customers

Court Monitor

Flight fit and fun - Jacksonville, FL

June 2021 to January 2022

• Greet and welcome guests and provide outstanding customer service

• Communicate safety rules and regulations to guests

• Ensure guests follow safety rules and regulations

• Assist in implementing emergency procedures

• Help with equipment and facility inspections

• Perform various maintenance duties including cleaning restrooms and trash removal

• Other Duties as assigned

Education

High school

Atlantic coastal high school - Jacksonville, FL

Skills

• Cash Handling

• Computer Skills

• Stocking (1 year)

• Customer service (1 year)

• Phone etiquette (1 year)



Contact this candidate