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Customer Service Bottle

Location:
Chicago, IL
Posted:
March 10, 2024

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Resume:

Tamara Rodriguez Ramirez

**** * **** ** ******* IL, 60629

Cell: 312-***-**** • ad3847@r.postjobfree.com

Education

Richard J. Daley College July, 2023

●Associates in Natural Science

Work Experience

Veterinary Assistant, Companion Animal Hospital of River North, Chicago, IL April 2022 - November 2023

●Greet clients and patients with enthusiasm, obtains detailed medical history verifies and gathers relevant patient information prior to exams then presenting to doctors

●Restrain patients for procedures or exams performed by technicians and doctors

●Ensures exam room areas, treatment areas, and animal cages are maintained in a clean and orderly manner at all times.

●Verifies medication for accuracy then draw up and fill

prescriptions

●Schedule appointments, prepare invoices, collect client fees, and process credit card transactions

●Educate clients about preventative care, common procedures, and wellness care

●Perform other related duties as assigned and be available to assist when needed

●Ability to multitask

Lab Animal Care Tech I, Loyola University Chicago, Maywood, IL April 2021 - April 2022

●Observe animal’s health and welfare to maintain the quality of the research animals.

●Perform daily task such as, water bottle/automatic waterline, food, and cage checks and changes as required

●Document animal health concerns, system failures, weaning, births, and more to the appropriate corresponding personnel.

●Maintain the animals' housing areas by applying proper sanitation and disinfecting methods.

●Inspect and house incoming research animals as requested and needed by the researchers

Animal Caregiver, PAWS CHICAGO, Chicago, IL November 2020 - September 2021

●Attended to the needs of the animals by providing proper feeding, cleaning, and exercises.

●Maintained housing areas clean, organized, and presentable.

●Assisted with monitoring and reporting changes in health to the managers.

●Restocked and replenished areas as needed to ensure items were easily accessible for the corresponding tasks.

●Worked well with others and with minimal supervision

●Effectively communicated with other staff, managers, volunteers, and other departments as needed.

UA Intern, PAWS CHICAGO, Chicago, IL November 2019 - July 2020

●Cared for ferals, set up shorelines, and transferred cats to assist with the Community Cats program to manage the feral cat population in the Southside of Chicago.

●Supported clients with appointment confirmations and follow up calls using Salesforce

Skills

●Native fluency in english and spanish (speak, write, read)



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