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Customer Service Experience

Location:
Phoenix, AZ
Posted:
March 10, 2024

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Resume:

Summary

Experienced professional with strong customer service, with a demonstrated history of providing exceptional support in the restaurant industry. Proficient in table setup, food delivery, and maintaining cleanliness standards to ensure optimal guest experiences. Skilled in customer service and adept at multitasking in fast-paced environments. Additionally, brings extensive experience as a Freelance Videographer/Photographer, complemented by leadership roles in various sectors. Mechanic engineer with expertise in inventory management, logistics, and automotive repair. Versatile associate with strong customer service and multitasking abilities. Possesses strong organizational and communication skills, with a commitment to delivering excellence in service.

Experience

Steak 44

Server Assistant 02/2024 - Present

As a server assistant, my primary role is to support the waitstaff and ensure the smooth operation of the restaurant. My duties typically include setting up tables, refilling water glasses, clearing plates, and resetting tables for the next guests. I also help with running food orders from the kitchen to the tables and assisting guests with any requests they may have. Additionally, I keep an eye on the overall cleanliness of the dining area, ensuring it remains tidy and presentable throughout service. Overall, my goal is to enhance the dining experience for guests by providing efficient and attentive support to the serving team.

Freelance

Videographer/Photographer 01/2016 - Present

Knowledgeable in a wide range of camera equipment, including digital, film, and SLR cameras Experienced in shooting a variety of projects, including interviews, events, and documentaries Ability to direct others to ensure successful shoots Excellent organizational and communication skills. I've shot Music Videos, Fashion shows, Car Shows, and Weddings Olive Garden

Server 07/2023 - 03/2024

As a server my primary responsibilities include warmly greeting and seating guests, taking accurate food and beverage orders, and ensuring timely and attentive service throughout the meal. I collaborate with the kitchen to ensure orders are prepared accurately and present dishes with care. Handling payments, maintaining a clean dining area, and addressing customer concerns are integral parts of my role. Effective communication with the team and a commitment to providing a positive dining experience are key aspects of my work at Olive Garden. Harkins Theatres

Team Leader 05/2019 - 03/2024

Keep work areas clean, organized, and safe to promote efficiency and team safety Contributed to team success by completing jobs quickly and accurately Learned all required tasks quickly to maximize performance Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences Developed and implemented operational plans to ensure the team met goals and objectives Provided guidance and mentorship to team members, helping them develop their skills and knowledge Monitored and reported on team performance, providing feedback to employees Resolved conflicts between team members, creating a productive work environment. Family Business

Mechanic Engineer 07/2018

In my role, I am responsible for maintaining optimal inventory levels by ensuring that all items are stocked and accounted for accurately. This involves organizing and moving products or boxes to their designated locations within the facility. I also handle the logistics of delivering parts to customers, ensuring timely and efficient service. Beyond inventory management and logistics, I am skilled in automotive repair work, allowing me to perform maintenance tasks on vehicles as needed. Additionally, I assist in relocating cars within the premises to facilitate operations. Overall, my role encompasses a diverse range of responsibilities, including inventory management, logistics coordination, automotive repair, and customer service. In-N-Out

Associate 11/2016 - 03/2024

Travis Godfrey

602-***-**** ****************@*****.*** Phoenix, AZ Worked varied hours to meet seasonal and business needs Greeted customers and offered assistance for increased customer satisfaction Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties Provided product price information to customers Identified customer needs and wants to enhance customer experiences and boost sales Managed efficient cash register operations Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

North Canyon High school Phoenix

High School Diploma 05/2018



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