Data Analyst Business Analyst

PAMELA YUN-CHEN CHENG

404-***-**** ******.**.*****@*****.*** https://www.linkedin.com/in/pamela-yc-cheng

https://fierce-bronze-66d.notion.site/Pamela-Cheng-f46e0626128f4a7b832960ed8becf0d3

https://github.com/Pamela-YC-Cheng

EDUCATION

EMORY UNIVERSITY – GOIZUETA BUSINESS SCHOOL Atlanta, GA Master of Science in Business Analytics (MSBA) - STEM credentialed program* May 2024

• Coursework: Business Analytics, Supply Chain Analytics, Decision Optimization, AI & Machine Learning, Big Data Management

NATIONAL CHENGCHI UNIVERSITY Taipei, Taiwan

Bachelor of Science in Accounting May 2019

DATA SCIENCE COMPETENCIES

• Programming Languages: Python (Pandas, Seaborn, Scikit-learn), SQL, R, VBA

• Analytics Tools: Excel, Pyspark, Amazon Web Service, Gurobi, Tableau, Power BI

• Techniques: Machine Learning, Statistical Analysis, Big Data, Visualization DATA SCIENCE PROJECTS

Credit Card Fraud Detection January 2024

• Established a detection model to identify the fraudulent transactions with oversampling method, achieving 80% recall rate with 99% accuracy

Amazon Book Recommendation System November 2023

• Developed a personalized book recommendation dashboard utilizing SQL, Pyspark, and AWS, enhancing user experience

PROFESSIONAL EXPERIENCE

DELTA AIR LINES, Inc. Atlanta, GA

Data Science Student Consultant- Peer Facilitators January 2023 - Present

• Develop and implement multi-output models, accurately predicting the number of meals needed for various meal types, optimizing meal order quantities, thereby improving efficiency and minimize costs

• Cooperate cross-functionally with operations, catering services, and data engineering teams to gather and preprocess relevant data, implement modelling strategies, and communicate insights, contributing to an informed decision-making process

JC CAPITAL TAIWAN CO., LTD., Taipei, Taiwan

Financial Analyst, Finance Department December 2022 – June 2023

• Implemented new financial models of investment values evaluation and utilized VBA, speeding up the monthly reports’ preparation process by 20%

• Communicated financial reports with investors for funds valued in the multi-millions, solidifying trust and ensuring transparent communication between investors and management S&E TECH LTD., Taipei, Taiwan

Accounting Supervisor, Finance Department September 2021 – October 2022

• Conducted analyses of exchange rates and proposed suggestions that contributed to risk mitigation strategies, impacting 32% of the company's annual transactions

• Established standard processes for receivables and payables and implemented the online bank transfer system, improving internal controls and reducing manual processes PRICEWATERHOUSECOOPERS (PWC) Taipei, Taiwan

Senior Associate, Assurance Department September 2019 – September 2021

• Analyzed financial reports from leading global companies, building valuation with Excel and Bloomberg data, pinpointing and addressing internal control failures and improving financial accuracy

• Strategized and managed project timelines across diverse cases, leading the team to peak efficiency and effectiveness, and trained team members, ensuring the consistent achievement of project goals aligned with timelines

ADDITIONAL INFORMATION

* STEM credential offers up to three years U.S. Work Authorization eligibility

• Language Proficiency: English (Fluent), Mandarin (Native), Japanese (Medium), Spanish (Basic)

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