Emirjeta Xhelili

Bronx, NY *****

ad37tc@r.postjobfree.com

347-***-****

Versatile and reliable restaurant bartender with exceptional multitasking abilities equipped with comprehensive knowledge of classic cocktail recipes and an expansive spirit and wine expertise. Adept at creating memorable customer experiences through exceptional service and efficient outcomes. Possesses a keen eye for detail and a proactive approach to problem-solving, coupled with a commitment to continuous professional serving and excellence in bartending craftsmanship. Work Experience

Barista/Barback/Bartender

Jitjatjo Temp Agency - New York, NY

May 2022 to Present

• Prepared and presented a wide range of beverages with a consistent track record of timely and accurate service, receiving commendations for exceptional drink quality and speed.

• Successfully organized inventory, efficiently restocked supplies, and diligently maintained par levels, resulting in a 20% reduction in waste and optimized operations.

• Upheld a clean and neat work area, contributing significantly to a positive team environment and enhancing overall customer satisfaction.

• Demonstrated exceptional adaptability and organizational prowess by setting up daily bars assembled in various areas, leading to a more dynamic service offering and a 15% increase in daily sales. Server/Bartender

Antonucci’s Cafe - New York, NY

September 2021 to April 2023

• Expertly crafted and presented a diverse range of beverages in timely and accurate service to up to 300 customers daily, highlighting efficiency and skill in high-demand situations.

• Excellently managed high-volume service periods by effectively describing daily specials and the accurate delivery of orders, resulting in a notable increase in customer satisfaction and repeat patronage.

• Fostered strong collaboration with kitchen staff to guarantee the prompt delivery of food orders, aligning the front-of-house and back-of-house operations and enhancing the overall dining experience.

• Upheld the highest level of professionalism in upscale dining settings, consistently meeting and exceeding the high service standards expected by discerning patrons, thereby contributing to a reputation for excellence.

Server/Bartender

Pedro's Restaurant - Brooklyn, NY

September 2020 to August 2021

• Accurately oversaw and processed financial transactions, demonstrating exceptional cash-handling skills that upsell to a 25% increase in beverage sales by ensuring efficient and trustworthy service.

• Delivered attentive and personalized service, effectively accommodating special requests and enhancing customer satisfaction scores by 30%.

• Efficiently managed multiple tables in fast-paced settings, ensuring precise order-taking and insightful recommendations of menu items, which led to a 20% uplift in average order value.

• Excelled in providing optimal service delivery within a dynamic environment, consistently exceeding customer expectations and achieving a 95% positive feedback rate from patrons, thereby fostering a loyal customer base and driving repeat business.

Education

Bachelor's degree in Arts

Foreign Language Academy Of Global Studies - Tirana September 2002 to July 2008

Skills

• Bartending

• Barista Experience

• Serving Experience

• POS

• Coffee Experience

• Cash Handling

• Restaurant Experience

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