ERIC OTERO

*** ******* ******* ********, ** ***** 315-***-**** ad37sg@r.postjobfree.com

OBJECTIVE

Dedicated professional actively seeking employment opportunities, adept at fulfilling company requirements through reliable and methodical approaches. Proficient in thriving under pressure and adeptly navigating diverse challenges to elevate organizational reputation.

EXPERIENCE

Tooling Process Specialist III

FieldCore Houston, TX May 2023-Jan 2024

Attained 85% inventory accuracy in SAP-ETM (Enterprise Tooling Management) for Houston tool Center, resulting in a remarkable increase in calibration tooling rates from 11% to 90% within a three- months timeframe.

Orchestrated seamless logistics operations for tool shipments to field Technicians, streamlining the shipping and receiving process for enhance efficiency.

Tooling Process Specialist II

FieldCore Syracuse, NY Jan 2017-May 2023

Achieved and maintained a 97% calibration tooling rate for Syracuse Tool Center, concurrently sustaining a 90-100% fulfillment rate. Secured a $4.9 million reduction in freight charges, earning the prestigious 2021 CEO award for the North America Region. Facilitated billing, inventory management, and shipping for over 326 outages spanning 2021,2022 and part of 2023, while serving as a primary contact for Latin America. Oversaw equipment calibration, successfully processing 4,140 items, and provided comprehensive SAP-ETM Training.

EDUCATION

Supply Chain Management

Ashford University Online Jun 2015

Field of Study: Supply Chain Management Completed 72 credits.

COMMUNICATION

Proficient in Microsoft Office Applications, Certified in SAP-ETM (Enterprise Tooling Management) Experienced Forklift Operator, Certified Train the Trainer, Skilled in Report Analysis, Proficient in Process Improvements methodologies, Expertise in Inventory Management, Competent in Billing and Invoicing Procedures, Strong Client Relationship Building, Capable of providing Administrative Support, Ability to implement Data-Driven Solutions, Committed to Service Delivery Excellence.

REFERENCES

Daysie White

FieldCore 281-***-****

Todd Harrison

FieldCore 281-***-****

Michael Tanner

FieldCore 813-***-****

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