FRANK VALENCIC

941-***-****

**** *** ***** **** #*** SARASOTA FL 34239

ad37qo@r.postjobfree.com

EMPLOYMENT HISTORY

Spectrum Ticketing Services, Sarasota, FL – Ticket Sales / Customer Service Representative October 2021 – Present

Remote work from home office.

Ticket Sales for concerts, sporting events, plays, classes, activities, etc.

Visit venues throughout the country. Take pictures and video to train agents for particular details about the venues.

Evaluate and resolve customer service issues.

Piedmont Airlines, Sarasota, FL – Customer Service Representative August 2022 – May 2023

Book and change customer flight itinerary and seat assignments as required. Check in passengers and baggage.

Assist passengers in boarding and disembarking flights. Monitor computerized passenger boarding.

Assist customers with special needs, including arranging for wheelchairs and unaccompanied minors.

Work together as a team to provide excellent customer service and meet corporate objectives. Sunset Island Music / Rock Dawg Radio, Sarasota, FL – Host / Owner / Program Manager January 2010 – Present

Created a platform for independent bands world-wide to showcase their bands and products.

Provide marketing, promotion and websites for independent bands to get their brands known.

Host and operate online radio station. Available online and on Android and iOS apps.

Produce The Sunset Island Music Radio and TV shows and Podcast which I am the host. Access2Care, Clearwater, FL – Customer Service Representative May 2021 – October 2021

Remote work from home office.

Answer calls to schedule medical transportation.

Evaluate and resolve customer service issues.

WSLR FM Sarasota, FL – Air Personality April 2006 – December 2010

Produced and hosted The Rock Show radio show.

Host / Emcee for live events, concerts and promotions.

Hosted fund drives for revenue producing and fundraising. WHTQ/WMMO/WHOO Orlando, FL – Air Personality September 1993 – December 2002

On-air talent for rock and roll radio stations.

Produced syndicated shows and sporting events.

Miller’s Ale House, Sarasota, FL – Bar Manager September 2002 – July 2017

Oversaw the bar and it’s staff as it’s Manager.

My daily tasks included ordering, inventory, scheduling and supervising employees, as well as bar tending.

Responsible for creating deals with sales representatives, creating business to drive sales and for managing the budget of the department.

Lucky’s Market, Sarasota, FL – Cafe Manager September 2017 – June 2018

Oversaw the Cafe as it’s Manager.

My daily tasks included ordering, inventory, scheduling and supervising employees, as well as bar tending.

Responsible for creating deals with sales representatives, creating business to drive sales and for managing the budget of the department.

EDUCATION

University Of Central Florida, Orlando, FL Manatee Community College, Bradenton, FL Bachelor Of Arts 1995 Associate Of Arts 1992