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Sales Manager Customer Service

Location:
Bakersfield, CA
Posted:
March 08, 2024

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Resume:

Aliso Viejo, CA ***** 661-***-**** ad37q3@r.postjobfree.com

HOLLY MILLER

Experienced Sales Manager with a proven track record of exceeding sales targets and building strong customer relationships. Skilled in developing and implementing sales strategies, managing sales teams, and analyzing market trends. Accomplished in driving revenue growth through effective sales techniques and exceptional customer service. PROFESSIONAL

SUMMARY

SKILLS ● Problem-Solving

● Merchandise Strategizing

● Shift Scheduling

● Goal Hitting

RETAIL STORE MANAGER 03/2022 to 01/2024

Wireless Vision, T-Mobile, Fountain Valley, CA

EXPERIENTIAL MARKETING MANAGER 01/2015 to 01/2021

20/20 Companies, Samsung, Los Angeles, CA

FIELD SALES MANAGER 03/2013 to 01/2015

20/20 Companies, Samsung, Bakersfield, CA

WORK HISTORY

Hired and trained a team of sales experts and provided coaching and training to improve their performance.

Developed and executed sales strategies that resulted in an increase in sales revenue month after month.

Built and maintained strong relationships with customers resulting in increased customers, loyalty and repeat business.

● Analyzed market trends and competitor activity to identify new opportunities for growth. Increased brand awareness by developing and executing innovative experiential marketing campaigns.

Enhanced customer engagement through the creation of immersive brand experiences at events and activations.

Managed cross-functional teams to successfully execute experiential marketing initiatives, resulting in increased ROI.

Established strong relationships with event partners and vendors, ensuring seamless execution of marketing activations.

● Increased territory sales by developing and implementing effective sales strategies. Established strong client relationships through consistent communication and excellent customer service.

Expanded market share with targeted marketing campaigns and strategic product placements.

RETAIL SALES ASSOCIATE 11/2011 to 06/2013

Sprint, Aliso Viejo, CA

KIOSK MANAGER 03/2005 to 10/2011

Wireless Advocates, Cypress, CA

Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.

Increased sales revenue through effective product recommendations tailored to individual customers.

Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Increased customer satisfaction by implementing efficient kiosk operations and streamlining processes.

Improved sales performance through effective merchandise display and promotional strategies.

● Developed a high-performing team by recruiting, training, and mentoring staff members.



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