Front Desk Customer Service

Marissa Alissandrello

Venice, FL *****

315-***-**** ************@*****.***

Hardworking, friendly demeanor, and customer focused employee with a strong

commitment to team success. Motivated to learn and take on new challenges to

promote personal growth and growth for the company.

Detail Oriented Honest and Dependable

Excellent Communication Cooperative Attitude

Teamwork and Collaboration Service-Oriented

Customer Service Time Management and

Prioritization

Experience

10/2023-Current Planet Fitness — Venice, FL

Front Desk Associate

® Welcome patrons to front desk and engage in friendly conversations while

conducting check-in process.

Answer phones to respond to customer inquiries and transfer calls to

appropriate staff members

Explain policies and procedures to visitors

Greet customers, answer general questions and direct to appropriate

locations.

03/2023 - 08/2023 Amazon — Liverpool, NY

Fulfillment Associate

* Filled orders according to defined standards using standard picking

system,

Followed proper packaging requirements depending on order size and

type.

Evaluated merchandise condition and accounted for items in system

Inspected merchandise for wear or defects, disposing of damaged items as

instructed by supervisors

05/2022 - 12/2022 Walmart — Venice, FL

Cashier

* Operated cash register or POS system to receive payment by cash, check

and credit card.

Answered customer questions and provided store information

Delivered high level of customer service to patrons using active listening

and engagement skills.

01/2022 - 12/ Chili's Restaurant — Venice, FL

Hostess/Food Runner

* Greeted incoming guests to escort to assigned dining area and present

menus.

© Stayed attentive to server availability and table turnover to quickly seat

guests.

* Delivered outstanding service and support from initial interaction to final

departure, maintaining loyal clientele.

(08/2020 - 12, ice, FL

Winn Dixie Supermarket — V

Grocery Cashier

® Contributed to front-end team success, assisting manager and co-workers

with diverse daily tasks.

* Operated cash registers, scanners and computers to itemize and total

customer purchases.

* Greeted customers promptly and responded to questions

Education and Training

Venice Senior High School Venice, FL

High School Diploma

Contact this candidate