Isabella Flack

After dedicating ** years of honing my marketing, operation, and customer experience

skills as a PGA Golf Professional at the most prestigious Country Club west of the Mississippi, I'm excited to leverage my expertise and passion for growth within a challenging new marketplace.

99 E Arizona Avenue

Denver, CO Apt 1215 80210

847-***-****

ad37n6@r.postjobfree.com

LinkedIn: Isabella Flack

EXPERIENCE

Denver Country Club Assistant PGA Professional & Junior Golf Coordinator May 2023 - Present

Designed and executed innovative Junior Golf programs attended by 50+ children and teens between the ages of 5-15 driving over $8,000 in club revenue in Summer of 2023

Successfully conceptualized, budgeted, and marketed the premier opening ladies event for three consecutive years achieving sold-out status with attendance exceeding over 100 females

Crafted and implemented impactful marketing campaigns for 15 premiere club events that contributed to a 7% increase in participation in 2022 and an impressive 11% increase in 2023

Provided individualized golf instruction to diverse audiences, delivering over 80 lessons in 2o23 that resulted in an impressive 95% retention rate, with students returning for subsequent lessons

Created compelling marketing collateral, including flyers, digital and social media content to effectively communicate our top Junior Golf campaigns, achieving an 18% increase in program registration

Assistant PGA Professional

May 2020 - April 2023

Formulated comprehensive strategies for day-to-day operations, fostering efficiency, and optimizing workflow in the Golf Operations department

Effectively orchestrated and managed five year-long events, showcasing strong organizational skills by maintaining weekly communication with participants and consistently updating tournament portal to provide real-time information

Created merchandising strategy with key responsibilities including floor layout, display creation, and inventory placement to maximize sales volume and margin in our Platinum Award Winning Golf Shop contributing to a 4% increase in sales year over year

Promptly handled an average of 30+ member inquiries daily with customer satisfaction as my highest priority

Augusta National Women’s Amateur Player Support Staff April 2019 & April 2021

1 of 6 female professionals carefully selected out of hundreds of applicants to work the Inaugural Augusta National Women’s Amateur at the #1 Private Club in the Country

Established and nurtured relationships with 80-player field, serving as key liaison between the participants and tournament organization ensuring positive experiences for all involved

The Country Club of Florida Assistant PGA Professional December 2019 - April 2020

Partnered with Professional Staff to help grow Junior Golf Program

Selected by members for on-course game development and score-improvement strategies based on my golf expertise and eccentric attitude

EDUCATION

Ferris State University,

Big Rapids, MI

● B.S. of Business

Completed 2019

● PGA of America Class A

Member completed 2019

AWARDS

● Four Year NCAA Women’s

Golf College Athlete

● Recipient of the John

Celistino Scholarship- The

largest scholarship awarded

by FSU’s College of Business

● 2018 All-Academic Team

Honoree

● 2011 & 2013 Illinois High

School Girls Golf Team State

Champion

EXTRA-CURRICULAR

● Vice President of the PGM

Student Association Junior &

Senior Year at Ferris State

SKILLS

● Microsoft Office, Adobe,

Outlook, Google Docs

● Public Speaking

● Point of sale systems-

Northstar / Jonas

● Customer experience

advocate

● Multi-faceted communicator

INTERNSHIPS

The Country Club of Florida

PGA Level 3 Intern

September 2018-April 2019

Denver Country Club PGA Level

2 Intern

May - October 2017

Milwaukee Country Club PGA

Level 1 Intern

May-July 20

Contact this candidate