Leticia Musquiz

*** **** **** *********, ** ***** 725-***-**** ad37mz@r.postjobfree.com

Objective

• To secure a rewarding position that will allow me to utilize my knowledge and skills through hard work to obtain success

Personable Insight

Experienced Patient Registration Rep with over 15 years’ experience in working within clinical settings. Skilled in optimizing clinic workflows by managing patients flows, physician schedules, and patient appointments. Strong administrative skills, including inventory management, accounts receivable, and patient records management. Able to maintain relationships with all walks of life through strong intrapersonal skills. Highly knowledgeable in insurances such as PPO, HMO, Medicare, Medicaid, Veterans, Tricare, and etc. Seeking to take next career step with a highly respected healthcare organization dedicated to producing positive patient outcomes and delivering exceptional customer service.

Education and Certificates

CONSUMES RIVER COLLEGE PRESENT

MEDICAL ADMINISTRATIVE ASSISTANT CERTIFICATE

PHARMACY TECHNICIAN CERTIFICATE

BILLING AND CODING CERTIFICATE

Experience

PATIENT REGISTRATION-DIGNITY HEALTH [AUGUST 2004 – PRESENT]

•Greet and check-in patients in for outpatient, inpatient and into the emergency room, also collect all personal and insurance information.

•Answered and expedited all incoming calls regarding insurance verifications, authorization and compliance.

•Verifies and collect patient liabilities with payers, calculates patient’s payment and request payment at the time registration. Apply patient’s payment in patient’s account and document in the ADT system.

•Collect and enters required data into the ADT system with emphasis on accuracy of demographic and financial information in order to ensure appropriate reimbursement for all outpatient, inpatient, and emergency room.

•Identifies all forms requiring patient/guarantor signature and obtain signatures, ensures all documents are scanned into the appropriate system.

•Knowledge of local state and federal funding to assist patient for financial assist.

•In the emergency department follow protocol for special cases, including but not limited to 5051, Sexual assault response team, domestic violence patients, child protective services, incarcerated patients worker compensation patients auto accidents, animal bite reporting, etc. as required.

•Complies with HIPPA, PHI and its implication, ABN, MSP, EMTALA, and other regulations which affect the registration process, also any documents in completion with the hospital’s information system for regulatory compliance and audit purposes for state and federal. Checks eligibility, benefits, and authorization requirements for all inpatients and outpatients. Obtain accurate and prompt reimbursements, collect co- payments and other liabilities.

References Available Upon Request