Malikah Moore
North Carolina United States 717-***-**** **********@*****.***
Professional Summary
Experienced Youth Worker and Counselor. Involved in Health Care and Education. Skilled in Customer Service, Administration, and Data Entry. Polite and courteous professional committed to providing service.
Skills
●Medical Reminders
●Community Integration
●Personal Care Assistance
●Computer Literacy
●Quality Program Protocols
●Typing
●Emotional Intelligence
●Behavior Redirection
●Knowledge of State Regulations
●Case Management
Work History
Clerk 2 10/21- Present
Pennsylvania Dept of Transportation- Harrisburg, PA
●Review and process assigned work.
●Maintain production
●Transcribe and enter data changes in the computer system.
●Update titles and registrations for PA residents
●Send letters to PA residents in regards to vehicle services.
●Understanding and following oral and written instructions
●Responsible for collection of data
●Examining and data entering vehicle records.
Home Health Aide, 11/2020-10/21
Samaritan Health Care/Penn Home Health Care – Harrisburg, PA
●Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
●Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
●Traveled to clients' homes to complete healthcare services and promote continuity of care.
●Provided mobility assistance such as walking and regular exercising.
●Completed entries in log books, journals, and care plans to accurately document and report patient progress.
●Followed nutritional plans to prepare optimal meals.
●Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
●Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
PreSchool Teacher/Teacher Assistant, 04/2019 - 03/2020
Follow Me Christian Childcare
●Supervised children during in-classroom activities and on the playground.
●Engaged and entertained children through recreational and educational activities.
●Interacted with children one-on-one and in small groups to enhance and support learning activities.
●Maintained classrooms by disinfecting and sterilizing surfaces and toys.
●Assisted teachers by developing lesson plans to meet educational goals for each child.
●Communicated with parents to inform them about child's progress and classroom behavior.
●Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
●Encouraged children to interact with each other and participate in group activities.
●Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
●Organized snack time and nap hours.
●Independently ran Kindergarten classroom when needed
Life Skills Counselor, 01/2018-04/2019
Valley Youth House – York, PA
●Modeled positive behavior skills as well as good problem-solving and relationship-building abilities to improve clients' social integration.
●Helped clients to identify challenges and set goals.
●Customized strategies based on individuals' goals and strengths and offered each positive reinforcement to continue progress against goals.
●Provided insight and ideas to promote client growth.
●Intervened in crisis situations to provide counseling and support.
●Supported people with developmental disabilities and autism in building multi-faceted skillset to promote independence and self-confidence.
Mailroom Associate, 10/2017-01/2018
Datamark Inc – Harrisburg, PA
●Prepared and processed outgoing parcels from international, domestic and third-party carriers.
●Placed incoming or outgoing letters and packages into sacks or bins, adding identifying tags.
●Picked up P.O. box mail to sort and distribute to appropriate departments.
●Maintained documentation of shipping and receiving packages using software.
●Utilized stamping machines and stencils to stamp, tag and label printed materials.
●Unloaded and lifted mail containers and parcels to prepare for distribution to sortation stations.
●Loaded and unloaded packages to prepare for outbound and inbound distribution.
Education
Human Services And Criminal Justice
Lincoln University - Lincoln University, PA
Certified Mental Health Worker -Harrisburg, Pa CHW Chore Program