SUMMARY

I have the experience to working a fast paced environment, managing competing demands, analytical, proficient in material management. Highly organized professional knowledgeable in internationalshipping. Able to reconcile and file damage claims per specification of goods received, knowable in international and domestic shipping method. My job objective is to provide service and support to management in direct support of project management.

COMPUTER SKILLS

Basic knowledge of Microsoft Office applications, outlook, word, power point, and excel.

Office printer, fax, and copier machines.

EXPERIENCE

Mar 2010 - Residential Care Counselor: ProAction Health Alliance, Grand Rapids MI

Aug 2010

Conduct inmate body search, administered breathalyzer test.

Monitored inmate activities, ensuring a safe environment.

Record, entry/exits to facility, log information.

Comply with all federal, state, and local law.

Jul 2008- Clerical/Production Assistant: Challenge Mfg., Walker MI

Jun 2010

Sort/file production records, accurately record totals.

Produce charts, and graphs to document waste.

Enter Control Plans and Failure Mode Effects Analysis (CP/FMEA) into Plexus conformity system

Oct 2007- Quality Control Technician: Roskam Baking Co/Troy Tech, Walker MI

Oct 2007

Managed competing demands, worked effectively under pressure

Gathered and analyzed information accurately and skillfully.

Collected product for testing per FDA regulations.

Record product conformity/non-conformity

Nov 2005- CSR/Data Entry Clerk:: AMRS (Advanced Medical Revenue Specialist), Wheat Ridge CO

Mar 2006

Worked in group problem solving teams.

Gathered, analyzed information, resolving problems in early stages.

Develop alternative solution, provide follow up for proposed resolutions.

Provided excellent customer service functions.

Aug 2005- Inside Sales Associate: Acosta Sales and Marketing, Aurora CO

Oct 2005

Met commitments by managing competing demands.

Exhibit sound and accurate judgement

Displayed a willingness to make sound decisions

Solicited customer feedback to improve services.

Responded to request for assistance

Jul 2005- Shipping/Receiving Clerk: Interface Fabric Inc., Grand Rapids MI

Jul 2007

Collected and researched data, used intuition and experience to complement the data

Adapted to change in the work environment, resolve any shipping issues

Designed work flow, managed product inventory, and conducted inventory audits.

Load/unload freight, palletize freight for shipment, participated in safety meetings

Jan 1998- Reception/Administrative Assistant

Jul 2005

Greeted customer, maintained reception area, collected/distributed mail, and order supplies.

Entered purchase orders into the AS400 accounting system, prioritized and planned work activities, worked in an organized manner.

Established and maintained effective relationships, offered support and assistance to others.

EDUCATION

1988 – 2000 Grand Rapids Community College: Associate in Arts in Criminal Justice - No degree

2000 – 2000 Certification - Grand Rapids Community College

Correctional Officer’s Vocational Certificate Program

2013 – 2014 University of Phoenix: Associate in Arts in Criminal Justice- No degree

2014 – Current Liberty University: Associates in Arts in Criminal Justice- Narrowing DCP

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