Entry Level Customer Service
Resume:
Anthony D. Hudson Sr
*** ******* ***, *********, **, 49048
******************@*****.***
Seeking an entry level sales, marketing, or management position to utilize my communication skills, reliability, and exceptional standards of performance quality. Seeking full time manufacturing positions, with opportunities for advancement, and competitive wages.
Authorized to work in the U.S. for any employer
Work Experience
Maintenance / Landscaping Grounds Work
Express Employment Professional-Concord Apartments & Cooper’s Landing Apartments
April 2016 to Present (Eligible for rehire) or contract work
Performed tasks common to the care grounds, landscaping and seeding, mulching, fertilizing, applying chemicals to outside planting, turf, and lawn. Planting flowers and cuttings; inspecting plants for insects, mechanical or physical damage. Mowing lawns, snow removal, some trash removal, usage of landscaping equipment.
Edward Rose & Sons
May 2019 to Present (Eligible for rehire) or contract work
Responsible for completing required steps to ensure all vacant apartment homes are restored to a market ready status. Performing basic maintenance skills, organizational skills, to track status of apartments being turned over.
Machine Operator
Glass Masters-Kalamazoo, MI
November 2017 to May 2018
Set up, maintain and operate machinery. Ensuring efficient running of production. I am reliable, willing to learn and improve, I am a team player. My goal is to make sure production is carried out maximizing efficiency plus profits.
Buffing and Brushing
Bowers Manufacturing – Portage, MI
October 2016 to November 2017
Grind, sand, clean or polish parts to correct defects preparation for finishing by using power tools or hand tools. Mark defects for repair, adjust controls for start stop equipment during buffing and brushing processes.
Kill Floor Packaging and Cleaning
JBS-Plainwell, MI
September 2015 to September 2016
Worked in cold temperatures where live stock is being killed. Working with sharp knives, around bloody areas, packaging meat, repeating repetitive hand motion and body motions to ensure completion of the job.
Telemarking Call Representative
Kalamazoo Gazette-Kalamazoo, MI
April 1998-July 2008
Made telemarketing calls and assisted people with customer service. Knowledgeable retention providing support to customers with concerns or complaints. Fielding hundreds of calls a day covering several topics through using effective communication, adaptability, empathy, patience and maintaining a positive attitude. Team first mentality with the ability to switch tasks in a fast-paced environment. Continuous on the go learning skills, innovate to increase productivity. Capable of dealing with angry customers bouncing back quickly. Motivated, ambitious with confidence and good listening skills. Pleasant voice talking to customers, multitasking by taking notes and accessing databases.
Telephone Sales Representative
APAC Customer Service Inc-Kalamazoo, MI
August 1995 to December 1997
Marketing life insurance, accident, health, property, and casualty insurance.
Telemarketer
MPI-Kalamazoo, MI
January 1993 to July 1995
Direct marketing selling insurance by contacting qualifying and canvassing prospective customers using telecommunications devices such as telephone.
Education
Some College
Skills
Apartment Maintenance (2 years), Machine Operator (10 + years), Industrial Maintenance, Facility Maintenance, Hotel Maintenance, Handyman (5 years), Customer Service (8 years).
Certifications/Licenses
Driver’s License
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