Ashley

KelloGg

**** ********* ***** ****** ****, GA 30297 770-***-**** ad378q@r.postjobfree.com

Skills Summary

I want to succeed in a stimulating and challenging environment, building the success of the company while I experience advancement opportunities.

Education

High School Diploma/ August 2009- May 2013

The New Schools at Carver

Experience

Teleperformance

Customer Service Representative May 2023-

●Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

●Check to ensure that appropriate changes were made to resolve customers' problems.

●Determine charges for services requested, collect deposits or payments, or arrange for billing.

●Demonstrate equipment to customers and explain its use, responding to any inquiries or complaints.

●Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.

Dicks Sporting Goods Distribution

Processing Associate/ Trainer June 2022- January 2023

●Sort materials or objects for processing or transport.

Walmart Distribution Center

Warehouse Associate/ Stocker/ Order Picker March 2019-2021

● Move freight, stock, or other materials to and from storage or production areas, loading docks, delivery vehicles, ships, or containers, by hand or using trucks, tractors, or other equipment.

● Obtain merchandise from bins or shelves. See more occupations related to this task.

● Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise. See more occupations-related to this task.

● Place merchandise on conveyors leading to wrapping areas. See more occupations related to this task.

● Keep records of out-going orders.

● Training and onboarding new hires and ensuring they understand all warehouse operations and safety regulations.

GAT AIRLINE

Janitorial November 2017- January 2019

●Service, clean, or supply restrooms.

●Related occupations

●Clean building floors by sweeping, mopping, scrubbing, or vacuuming.

●Related occupations

●Gather and empty trash.

●Related occupations

●Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.

●Related occupations

●Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.

Phillip’s Seafood

Host/Cashier May 2017- November 2017

● Greet guests and seat them at tables or in waiting areas.

● Provide guests with menus.

● Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate

number of seatings.

● Receive payment by cash, check, credit cards, vouchers, or automatic debits.

● Issue receipts, refunds, credits, or change due to customers.

Amazon Warehouse

Fulfillment Associate September 2016- March 2017

● Perform production duties as needed: pick/pack orders, receive/stow product, ensure inventory accuracy, and

unload/load trucks at or above the rate expectation for each task

● Assist Area Manager in daily management of department/FC duties, including allocating labor, leading meetings,

assigning job duties, coaching, training and communicating with internal and external suppliers

● Excellent communication skills- able to coach, train and assist team members

Subway

Stand Attendant February 2016- August 2016

● Cook food or prepare food items, such as sandwiches, salads, and ice cream dishes, using standard formulas or

following directions. See more occupations related to this task.

● Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities

sanitary.

● Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change

Air Serv Corporation

Wheelchair Assistance August 2015- January 2016

● Assist special passenger from one destination in airport to another.

● Lift special passenger on and off airplane that needs assistance.

Atlanta City Hall

Billing Intern/ Mailroom intern September 2014- March 2015

● Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and

personal computers.

● Answer telephones, direct calls, and take messages.

● Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.

● Verify that items are addressed correctly, marked with the proper postage, and in suitable condition for

processing.

● Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services

rendered.

● Perform bookkeeping work, including posting data or keeping other records concerning costs of goods or

services or

● Using computers and computer systems (including hardware and software) to program, write software, set up

functions, enter data, or process information.

Contact this candidate