Kenya Jackson

Mobile, AL *****

ad377x@r.postjobfree.com

251-***-****

In a 60% commission sales environment, and being the Store Manager I was extremely successful in meeting daily, weekly, and monthly sales goals that I committed to and in the process of exceeding those goals I practice and Learned better leadership skills in Management, including Sales and Customer Service,As a Retail sales professional I was dedicated to exceeding customer expectations and fostering customer loyalty, now years later as a business owner I provide my customers with great customer experience & service.

Work Experience

Business Owner

Every Gifting Day Services LLC - Mobile, AL

January 2022 to Present

I Design *Businesses, Special Events& Party’s attire such as work uniform shirts, church staff shirts, family reunion, & birthday party etc.

• Business cards

• Gift baskets for all occasions

• Monogram tumbler cups, glasses&mugs

Store Manager

Metro by T-Mobile - Mobile, AL

September 2017 to April 2020

Manage point-of-sale systems, focusing on accuracy and efficiency. Generated repeat business through excellent customer service. Was in charge of the store start-up's daily operations, which included staffing and training, compliance, inventory control, and financial functions.

Counted cash drawers and made bank deposits

Built a new store from the ground up by hiring and training a capable team. Hired staff members who brought talent, enthusiasm, and experience to an already talented team by recruiting, interviewing, and hiring them.

Was in charge of employee scheduling in order to guide operations and ensure adequate staffing during peak periods.

Florist

Winn-Dixie - Mobile, AL

August 2014 to July 2017

Provided prompt and courteous assistance to customers in person and over the phone. Created customized arrangement suggestions for customers based on their budget, event, and preferences.

Determined what the customer's needs were by asking pertinent questions and actively listening to the responses.

Home Health Care Worker

Janet mckinney - Saraland, AL

February 2012 to June 2014

Interacted with patients and families with kindness and a positive, outgoing demeanor, resulting in the development of long-term professional relationships. Helped with general housekeeping tasks like cooking, meal preparation, and grocery shopping. Assisted patients with dressing, grooming, and feeding requirements, assisting them in overcoming and adapting to mobility limitations.

Education

High School Diploma

Williamson High School - Mobile, AL

January 2006 to December 2006

Business Management

Fortis College - Mobile, AL

Skills

• Team leadership and coaching Product and service sales Goals and performance Sale expertise

Excellent customer service skills

• Property & casualty adjuster license

Certifications and Licenses

Insurance adjuster property & casualty

June 2023 to December 2023

The Property/Casualty Agent will sell insurance to protect homes, personal property, automobiles, and business properties against physical damage or liability judgments.