Nghia Tran

Pearland, TX *****

ad377u@r.postjobfree.com

+1-281-***-****

Dynamic software engineer with 15 years of international experience as the key driver behind management, planning, and delivery of software solutions projects for global clientele. Certified Force.com

Developer with 6 years of hands-on professional experience developing, administering, and integrating cutting-edge Salesforce

CRM solutions for international companies. Provides extensive proficiency in all aspects of SFDC development and implementation including SalesCloud and ServiceCloud. Seamlessly integrates with other systems, while ensuring maximum data integrity and security. Work Experience

Senior Salesforce Developer

Dell - Houston, TX

July 2018 to Present

Manages the Dell Main, EMC Core, specialty SFDC Orgs:

- Designed, implemented, and advised on Salesforce solutions.

- Provided quality assurance for a Salesforce production Org. Tested, routed and managed defects; including integration problems with multiple platforms

(Oracle, Affinity, BOOMI, Aprimo, etc.)

- Analyzed Triggers, Workflows, Apex Code and Process Builder in order to appropriately advise on necessary changes and updates.

- Acted as a liaison between Americas (AMER), Europe-Middle East-Africa

(EMEA), and Asia-Pacific-Japan (APJ) team members in order to facilitate 24hrs of coverage.

- Acted as a liaison between internal team members and the Salesforce Premier Support Team.

- Mentored/Instructed new team members.

Senior Salesforce Developer

Creative Systems and Consulting - Houston, TX

March 2017 to April 2018

Area

Developed a Salesforce application for U.S. Department of the Treasury. It is an enterprise-wide business system, for users to register organizations and users, update organization profiles, submit certification applications, initiate service requests and Change Requests. Salesforce Developer

American Express - Phoenix, AZ

October 2015 to February 2017

Took a key role in designing and developing Salesforce application

(Application Capture) for American Express: I had responsibility for development Application Capture project using Lightning Design System,

Lightning Component and AngularJs. I also integrated Enrollment information with Pegasystems, EchoSign and Informatica.

Salesforce Developer

SMS Management & Technology - Singapore

July 2011 to February 2015

Vietnam

Subsidiary of SMS Management & Technology focused on driving software delivery for the parent company.

Senior Software Engineer

Took a key role in designing and developing software and web applications for major Australian client Virgin Australia and multiple other customers - coordinating junior developers throughout all stages of business analysis, software development lifecycle implementation, and code review. Tasks included page layout and component design, data and systems integration, Salesforce.com integration, Salesforce Field Service and website template development. Analyzed existing software to identify areas for enhancement. Authored and implemented user guides. Addressed and mitigated project risks. Projects include:

• The Virgin Australia VIP Profile Management system for the Salesforce platform.

• The Salesforce-based Funding and Disclosures Branch of the NSW Electoral Commission.

• A solution for Worker's Compensation claims and payments for NSW Health via Salesforce.

• An Risk Management system for a construction / mining company. Technologies: Salesforce Apex, Apex Triggers, Visualforce, Drawloop, Data Loader, JQuery, Salesforce, SharePoint 2010, SharePoint Online, Windows 7, Windows Server 2008.

Software Engineer

CerdarOpenAccount - Thành phố Hồ Chí Minh

July 2008 to June 2011

Vietnam

Developers of financial and HR / payroll management systems. Senior Software Engineer

Coordinated design, development, and implementation of OpenAccounts enterprise accounting software, including programming, maintenance, and application support for more than 3,000 clients. Analyzed and resolved bugs reported by users. Transitioned from Progress technology to .NET 4.0

(C#). Evaluated functional requirements to create detailed technical design specifications and test plans. Achievements:

• Positioned OpenAccounts to win numerous software awards from the Business and Accounting Software Developer's Association (BASDA) and Accountancy Age magazine. Technologies: Progress, C#, SQL Server 2008, Visual Studio 2010, Windows Vista.

Software Engineer

Five Stars Solution Vietnam - Thành phố Hồ Chí Minh October 2006 to April 2008

Vietnam

Subsidiary of Ryomo Systems Company focused on software and web application design and development.

Developer & Software Engineer

Collaborated with a key Japanese client and the Japanese government to design and deliver customized, high-quality applications in alignment with client requirements. Provided technical expertise and support to junior developers. Oversaw module development and deployment, web service development, form and database design, programming, and code reviews. Handled translation from Japanese to Vietnamese for requirements and functional design documents. Project include:

• A web-based ASP.NET, AJAX, and Oracle staff management application for and the Japanese government, integrating all insurance and salary rules.

• A Windows form and web form application to manage all 4,000 personnel for Mitsuba Company across the head office and 2 branches.

• A web application for selling fish online.

Technologies: C#, VB.NET, ASP.NET, JQuery, HTML, SQL Server 2005, Oracle, Visual Studio 2008 / 2010, Windows XP.

Education

Master's Degree in Computer Science

Maharishi University of Management - Fairfield, IA 2015 to 2017

Bachelor in Software Engineering

HCMC University of Foreign Language & Information Technology - Thành phố Hồ Chí Minh October 2002 to October 2006

Skills

• Salesforce.com (10+ years)

• Salesforce.com, Salesforce.com Administration, SOQL, Apex (classes and triggers) and Lightning Web Components, Salesforce APIs (10+ years)

• JavaScript (7 years)

• .NET Framework (5 years)

• Requirements Gathering (10+ years)

• Microsoft SQL Server (5 years)

Links

https://www.linkedin.com/in/nghiatrongtran

Certifications and Licenses

Salesforce Certified Sales Cloud Consultant

February 2018 to January 2024

Salesforce Certified Administrator

February 2018 to February 2024

Salesforce Certified Platform Developer I

February 2018 to February 2024

Contact this candidate