Thomas A. Sirmans

937-***-****

Hamilton County

Cincinnati, Ohio

ad376f@r.postjobfree.com

Objective

Lead in adding value to a stakeholder-centric organization with meaningful goals and a commitment to excellence Qualifications

Notable Skills

Strengths

Passion, Integrity, Success Record, Experience, Education, Attention to Detail & Quality, Work Ethic, Devotion Leadership In: Planning Efficiency Info. Technology Microsoft Other Customer Service Meetings Six Sigma Quality Assurance Project Methodology Recognition Projects Mapping SDLC SharePoint WebEx Communication Capacity Lessons Learned Documentation Visio PPM Risk/Compliance Time Mgt. Root Cause Analysis ITIL Office Training Collaboration Estimations Innovation Bus. Intelligence (BI) LiveMeeting EPMO Due Diligence Analysis Facilitation IBM Sterling Explorer IBM Mainframe Clifton StrengthsFinder

Dominant Domains: Strategy & Execution Top 5: Responsibility, Consistency, Input, Learner, Context Current:

Recent

Leadership

Highlights/

Experience

Self Employed Customer Service 11/2017 – Present

Contractor: Exceptional Average Customer Satisfaction Rating by over 4,000 Customers Served Fifth Third Bank Payments IT 06/2014 – 04/2016

Senior Business Systems Analyst (Project Lead) – Electronic Payments Stakeholder Impacts: Improved Experiences, Increased Revenue($7 m), Cut Cost, Innovated, & Protected Interest Project Examples: Annual Pricing Event, Title Source, BAI Enhancements, Financial Supply Chain Mgt., EDI, Audits Leadership

Rotational

Experience

Tech/

Leadership

Experience

Fifth Third Bank 06/2012 – 06/2014

IT Leadership Program Graduate 6 months

Rotation 4 - Project Manager/Lead Consumer IT Mobile / BI / Infrastructure Rotation 3 - Project Manager/Lead Commercial IT Integration / Info. Mgt. Rotation 2 - Project Manager/BA EPMO Methods & Process Rotation 1 - Quality Assurance Analyst Consumer IT Mobile / Vendor Mgt. NexTech Systems, Inc. Dayton, OH 2004 – 2012

Technical Support Analyst

The University of Dayton Dayton, OH 1998 – 2012

Development, Assistant Dir. (4 yrs.) & IT Operations (10 yrs.) Education

Outside

Interests

Let’s Connect!

The University of Dayton Dayton, OH May 2011

Management Information Systems – Business Intelligence Emphasis Family Activities, Volunteering, Competitive Tennis & Tri, Cost Benefit Analysis, Project Portfolio Mgt., Justice Please review my professional profile & endorsements on LinkedIn using the QR Code or link below: http://lnkd.in/dcHAAeh

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