JOHNNY MARCELIN

ad375k@r.postjobfree.com

** ********** ****** ***** ****** MA 02356

781-***-****

OBJECTIVE

High energy and detail-oriented professional who is bilingual with a friendly attitude and a flexible approach to dealing with routine issues and special circumstances such as VIP customers and guest concerns.

SKILLS & ABILITIES

Hospitality background, Microsoft word, Microsoft power point, excel and Windows, Proficiency in Internet research and web based works. Great writing and communication skills Bilingual. Speaks (English/Haitian Creole/ French). EXPERIENCE

Dec 2019 – Present DXL Boston, MA

DXL

Prepare merchandise for shipping

Organize merchandise

Stocking controlling

May 2017 – Dec 2019 Confident Home Care Boston, MA Resident care assistant

Worked as a PCA, and provided care and assistance to elderly/disable patients with their ADL’s.

Flexible, I worked needed shifts during busy season at a variety of assisted living facilities around Boston Sep 2014 –2016 Best western Haiti, Port-au -Prince Guest Service Agent

Work directly with guest service agent, Bellman, Housekeeping, Loss Prevention, and Engineering to achieve guests’ demand or issue.

ad375k@r.postjobfree.com

66 WASHINGTON STREET NORTH EASTON MA 02356

781-***-****

Issued room keys to guests upon check-in and provided them with useful informations regarding the property including local activities around the area.

Complete designated cashier and closing reports in the PC.

Effectively resolve guests’ complaint and ensure that issues were addressed promptly.

Dec 2016 – Jun 2017 Non Governmental Organization

(Goal-Ireland) Haiti

Surpervisor

Worked as an investigator in a variety of neighborhood and determined the needs of the community

Reported the survey to my superior

EDUCATION

Completed Business Administration Haiti

FDSEG(Faculté de Droit et des sciences économiques des GONAIVES)

MANAGEMENT ENTREUPRENEURIAL

UNIQ (université QUISQUEYA )

COMMUNICATION

Ability to work under pressure in a fast-paced environment. REFERENCES

Upon Request

ad375k@r.postjobfree.com

66 WASHINGTON STREET NORTH EASTON MA 02356

781-***-****