Fred A. Brown Contact: *** ***.***

ad372f@r.postjobfree.com

My Objective

Seeking a Scrum Master position which helps elevate teams into valuable and sustainable ecosystems that are creative, focused, reliable and where it is fun for everyone.

I believe success is achieved by making a positive impact in the lives of others. I have a proven record guiding teams in taking complex issues and making them simple utilizing a proven framework to provide reliable results.

Professional Summary

Advanced Certified Scrum Master (A-CSM), ICAgile Certified Professional - Agile Coaching, ICAgile Certified Professional – Agile Team Facilitation, Certified SAFe Agilist (SA), and Certified PMI-PMP.

As a Scrum Master, skilled in engaging teams with a variety of frameworks including Scrum, and Kanban, to achieve common goals, emphasizing respect, waste elimination, continuous improvement, and quick value delivery.

Experience with large Agile enterprise release engagements. Recognized for success coaching Agile teams to High Performance.

Information Technology leader with a record of delivering solutions across various channels, including mobile, eCommerce, CRM, and analytics. Expertise in utilizing: Salesforce Commerce Cloud (SFRA), SAP Commerce Cloud, Pega, Oracle, Adobe, and custom solutions.

Excellent consulting, communication, problem-solving, and relationship skills. Recognized as a team player who works effectively with clients, management, and colleagues with diverse backgrounds.

Professional Experience

Wells Fargo Contract with Matrix Resources – Lead Scrum Master – June. 2023 - Present

As Lead Scrum Master serve three Scrum Teams in the Home Preservation IT organization within a Large Agile Release Train.

Capgemini - Engagement Manager - Sept. 2018 – Jan. 2023

Innovative leader addressing clients' opportunities in the evolving cloud and digital landscape.

Leveraging proven methodologies, engagement and delivery expertise, design, and strategy to build digital customer experiences that convert and align with brands' CX vision.

Delivered solutions in Salesforce Commerce Cloud (SFRA), SAP Commerce Cloud and custom software.

Improving Ideas LLC – Scrum Master and Agile Coach -May 2016 - Sept 2018

Agile Coach empowering teams to recognize their strengths and strive for exceptional performance. Led Infrastructure Support Team utilizing Kanban framework.

Lead Scrum Master who guided multiple teams for the US Census Enterprise Data Collection and Processing program. Delivered enterprise system on Pega platform, enhancing data processing for survey lifecycle.

Fred A. Brown Page 2

Razorfish – Scrum Master/ Program Manager – December 2014 - May 2016

Managed engagements delivering eCommerce, mobile, email technology, social media, and creative marketing solutions through agency services. Facilitated scoping, estimating, project planning, risk management, and effective communication with teams and clients.

Served as Scrum Master for teams implementing hybris, Adobe AEM/CQ5, and Shopify eCommerce platforms. Established and managed Sprint Plans, maintained Backlog in Jira, conducted Daily Stand-Ups, Sprint Reviews, and Retrospectives.

CROSSMARK – Program Manager Mobile Platform/ EPMO Leader – October 2013 – September 2014

Program Manager in Enterprise PMO overseeing mobile solutions, including hardware deployment, training development, roll-out planning, system functionality validation, reporting/BI, and support.

Thomson Reuters – Agile Coach/PM – August 2012 - October 2013

Agile Project Manager in Tax and Accounting, coaching, and fostering collaboration within the team to enhance design quality and reduce total cost of software ownership.

Improving Ideas LLC at Nike Digital Sports - Scrum Master - August 2011 - August 2012

Served teams and global vendors in the development of Nike+ Fuel Band, Nike+ Basketball Mobile, and Nike+ Training Mobile products. Oversaw developers, architects, QA, and experience experts. Managed creative design, UI development, platform/social integration, QA/automation, and release management.

Successfully launched a groundbreaking Multi-Sport Platform within accelerated timelines to meet Olympic launch. Took charge of product backlog development, release, and sprint planning, while removing barriers and providing coaching for effective sprint execution, retrospectives, and deployment.

Spearheaded integration efforts across teams, leading Scrum of Scrum and Integration Scrum with teams based in Portland, New York, and London.

Ioko - Walt Disney World – Scrum Master - November 2010 - September 2011

Managed the Next Generation Guest Experience Program, overseeing the support of a 12,000-square foot immersive research lab, home to Disney's Experience Prototype. Collaborated with multiple vendors and Disney employees across various locations, including Orlando, Austin, Pennsylvania, and London.

Transformed the team from underperforming to surpassing customer expectations through effective coaching. Ensured sprint/iteration goals were met and emphasized Agile development principles for high-quality software delivery.

Additional experience – Information available on request

Diverse industry: Government, Retail, Travel, Energy/Utilities, Transportation, Logistics, Telecommunications, Insurance, Document Management, Banking, Auto Finance, Billing and Accounting.

Education

Eastern Illinois University, Charleston, IL – B.S., Business Computer Management

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