Customer Service Accounts Payable

CONTACT

Address : Houston, TX *****

Phone : 832-***-****

Email : ***************@*****.***

SKILLS

• Customer Service

Effective Written and Verbal

Communication

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• Customer Relationship Management

• Database Administration

• Billing and Invoicing

• File Organization

• Microsoft Office

Payroll and Accounts Payable

Receivable

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• Inventory Supplies

• Recordkeeping and File Management

• Copying and Scanning

• Excel Spreadsheet

• Medicare Billing

EDUCATION

No Degree : Basics, 2017

Lone Star College System - Spring,

TX

EXPERIENCE

Allure Beauty Salon

Assistant Manager/Cosmetologist

1992-2007

The Mundy Company

Payroll Clerk

2003-2004

PROFESSIONAL SUMMARY

Experienced Customer Service Professional with proven track record driving high customer satisfaction and creating positive customer experiences. Proficient in using various customer service software programs and offers strong knowledge of customer service best practices. Highly organized, reliable and attentive to customer needs.

WORK HISTORY

Teacher's Assistant, 08/2013 to Current

Humble ISD - Humble, TX

Sales Associate, 04/2013 to 04/2014

Palais Royale - Houston, TX

Teacher's Assistant, 08/2007 to 08/2013

Channelview ISD - Channelview, TX

Deliver personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.

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Offer student support through special accommodations, extra assistance, and assessments.

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Document student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.

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• Support teacher in development of individual learning strategies. Liaise one-on-one with learners to provide additional support tailored to specific learning needs.

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• Engaged with customers to build rapport and loyalty.

• Solved customer challenges by offering relevant products and services. Answered customer questions about products and services, helped locate merchandise, and promoted key items.

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Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.

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Increased sales by offering advice on purchases and promoting additional products.

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Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.

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Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.

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• Graded assignments and reported individual progress to teacher. Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.

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Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.

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DEMETRIA GOODLOW

Contact this candidate