Chennai ******

809-***-****,

ad36x3@r.postjobfree.com

•Microsoft Word, excel and

PowerPoint

•Typing skills(35 to 40 WPM)

•(HTML) basics

•C (Programming Language)

basics

•OTHER SKILLS

•Communication Skills and

problem-solving

•Empathy and Ability to Use

Positive Languages.

•Patience and Attention to work

•Live chat operation and Cross-

selling

•Teamwork and Time

management.

•Adaptability and Flexibility

Hi, I'm Indra S, from Tamil Nadu,

India.

•I would like to work in a firm with

a professional work-driven

environment where I can utilize

and apply my learning, skills, and

knowledge which would enable

me as a graduate to grow while

fulfilling organizational goals.

•Multi-talented customer service

professional looking to take on

increasing responsibility.

2017

Bachelor of engineering Computer Science and Engineering Jaya Engineering College, Thiruninravur Chennai, TN 2013

Higher secondary Certificate Computer science

Nazareth Matriculation Higher Secondary School, Avadi Chennai 2011

Secondary school leaving certification

Nazareth Matriculation Higher secondary school, Avadi, chennai February 2023 - October 2023

Customer Support Representative Groupon shared service Chennai

•Worked as an customer support frontline agent in Groupon international company for email and chat process. It is an ecommerce company which also includes banking process, Processed and issued product orders and service upgrades for customers

•Worked Tool : Adyen's bank-based payment offering allows businesses to accept e-commerce, mobile, and point-of-sale payments.and allows customers to easily pay by bank through an account-to-account payment that makes for a user-friendly, secure and cost-effective payment experience

December 2021 - December 2022

Customer Support Associate Teleperformance Chennai

•Worked as an customer support frontline agent in email and chat process also worked as sales representative for both prepaid and postpaid in Vodafone idea (VI) telecom network company.

•Greeted customers with warmth and enthusiasm, delivering faultless care throughout sales experiences.

•Established warm and friendly rapport whilst interacting with customers by email and on live chat.

•Handled customers by providing positive solutions to uphold company reputation.

November 2018 - February 2021

Process Consultant Hinduja Global Solutions Chennai

•Worked as an process consultant in claim adjudication process in health care domain (Humana health insurance) with an experience of about 2.3 years.

•Assessed incoming claims and validated for partial or no payments to clients, enabling fair settlement of valid claims. CORE SKILLS

PROFESSIONAL

SUMMARY

EDUCATION

EXPERIENCE

Indra s

HOBBIES

INTERESTS

LANGUAGES

PERSONAL DETAILS

STRENGTH AND WEEKNESS

English:

English:

Hindi R/W:

Tamil:

Advanced

Travelling

Photography

Arts

Cooking

Upper Intermediate

Listening to musics

Drawing and painting

Reading books

Craft works

Playing carrom.

First Language

C1

B2

Proficient

•Name : Indra D/O Subramanian

•Age: 28

•D.O.B: 16.12.1995

•Sex : Female

•Maritalstatus: Single

•Bloodgroup: O +ve

•Nationality: Indian

•Religion: Hindu

•Currentaddress: No.12, Arunagirinathar street, kamaraj nagar, avadi, chennai, 600071, tamilnadu India.

•Contactdetails: +91-809******* & ad36x3@r.postjobfree.com C2

•STRENGTH: Flexible, hard working, punctual, self-motivated person, quick learner, confident, idealistic, discipline and humble.

•WEAKNESS: I tend to overthink things a lot.

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Contact this candidate