KS Kirsten Strickhouser

*** *. *** ******, ** ***52 715-***-****

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PROFESSIONAL Non Medical Transport Driver experienced in passenger transportation and

SUMMARY safety. Professionally cleans company vehicle, assists clientele in boarding and

utilizes location devices for successful navigation. Consistently exceeds business

expectations and customer needs.

SKILLS Customer Service Shipping/Receiving

Data Entry Knowledge of operation machines

WORK HISTORY NON MEDICAL TRANSPORT 06/2023 to CURRENT

Abby Vans Neillsville, WI

Assisted handicapped customers to safely complete transfers between van

and facility.

Maintained professional image and attitude to positively represent

transport company and help build reputation for excellent customer

service.

Successfully operated GPS devices, radios and cellular devices to

optimize route and maintain dispatch communications.

Effectively communicated with dispatch to schedule transport progression

and receive new orders.

Safely secured clientele in wheelchairs and on gurneys within van for

successful, safe transportation.

Achieved daily preparation for vehicle inspections prior to travel.

DEDICATED NIGHT DISPATCHER 10/2017 to 06/2023

Marten Transport Mondovi, WI

Communicated with drivers and personnel to coordinate timely delivery of

goods and materials.

Directed dispatching, routing, and tracking of 1000 fleet vehicles.

Managed conflict resolutions with customers, drivers and other personnel

to encourage professional relationships and promote respect.

Trained and provided guidance to new team members to apply best

practices and comply with protocols and regulations.

Maintained professional relationship with shippers, receivers and drivers to

increase trust, reliability and rapport.

Tracked delivery progress to identify possible delays and provide real-time

updates to customers.

VARIOUS MANUFACTURING JOBS 08/2013 to 10/2017

Kelly Services Eau Claire, WI

Shipping and receiving

Pulled orders

Operated various machines

SHIPPING AND RECEIVING ASSOCIATE/MACHINE 12/2012 to 08/2013

OPERATOR

Whitehall Specialties Whitehall, WI

Pulled, verified, and packaged items for shipment.

Maintained positive relationships with representatives of UPS, FedEX,

USPS.

Prepared shipping documents and invoices, processed payments, and

fielded client questions.

Operated forklifts, lift trucks, and hand trucks to move items around

warehouse.

Conducted counts and audits of inventories to identify and resolve

discrepancies in records.

Organized storage areas to optimize materials movements and minimize

labor hours.

EDUCATION No Degree Network Administration 04/2000

ECPI University, Manassas, VA

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