KS Kirsten Strickhouser
*** *. *** ******, ** ***52 715-***-****
************@*****.*** Bold Profile
PROFESSIONAL Non Medical Transport Driver experienced in passenger transportation and
SUMMARY safety. Professionally cleans company vehicle, assists clientele in boarding and
utilizes location devices for successful navigation. Consistently exceeds business
expectations and customer needs.
SKILLS Customer Service Shipping/Receiving
Data Entry Knowledge of operation machines
WORK HISTORY NON MEDICAL TRANSPORT 06/2023 to CURRENT
Abby Vans Neillsville, WI
Assisted handicapped customers to safely complete transfers between van
and facility.
Maintained professional image and attitude to positively represent
transport company and help build reputation for excellent customer
service.
Successfully operated GPS devices, radios and cellular devices to
optimize route and maintain dispatch communications.
Effectively communicated with dispatch to schedule transport progression
and receive new orders.
Safely secured clientele in wheelchairs and on gurneys within van for
successful, safe transportation.
Achieved daily preparation for vehicle inspections prior to travel.
DEDICATED NIGHT DISPATCHER 10/2017 to 06/2023
Marten Transport Mondovi, WI
Communicated with drivers and personnel to coordinate timely delivery of
goods and materials.
Directed dispatching, routing, and tracking of 1000 fleet vehicles.
Managed conflict resolutions with customers, drivers and other personnel
to encourage professional relationships and promote respect.
Trained and provided guidance to new team members to apply best
practices and comply with protocols and regulations.
Maintained professional relationship with shippers, receivers and drivers to
increase trust, reliability and rapport.
Tracked delivery progress to identify possible delays and provide real-time
updates to customers.
VARIOUS MANUFACTURING JOBS 08/2013 to 10/2017
Kelly Services Eau Claire, WI
Shipping and receiving
Pulled orders
Operated various machines
SHIPPING AND RECEIVING ASSOCIATE/MACHINE 12/2012 to 08/2013
OPERATOR
Whitehall Specialties Whitehall, WI
Pulled, verified, and packaged items for shipment.
Maintained positive relationships with representatives of UPS, FedEX,
USPS.
Prepared shipping documents and invoices, processed payments, and
fielded client questions.
Operated forklifts, lift trucks, and hand trucks to move items around
warehouse.
Conducted counts and audits of inventories to identify and resolve
discrepancies in records.
Organized storage areas to optimize materials movements and minimize
labor hours.
EDUCATION No Degree Network Administration 04/2000
ECPI University, Manassas, VA