ENRIQUE JAVIER MARTINEZ

ad36wl@r.postjobfree.com 939-***-**** Miami Beach, FL 33139

Summary

I’ma Server / Bartender / Captain with more than 15 years experience in Italian Food, I’ve worked at Il Mulino NY

at The Ritz Carlton San Juan Puerto Rico for more than 10 years, which I learn a lot of dishes and also how to debone

Branzino, Dover Sole, table side. Also how make different kind of desserts table side, salads, Lamb racks,

everything. I enjoy what I do ! That’s my life! Serve!

Experienced Server Captain / Bartender with solid background in foodservice. Offers excellent track record of

tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with

patrons and deliver memorable experiences.

Skills

* Safe Food Handling

* Beverage Preparation

Guest Engagement

¢ Professional Appearance

¢ Item Promotion

¢ Exceptional Customer Service

* POS Operation

¢ Performance Improvement

* Suggestive Selling

* Order Accuracy

* Relationship Management

* Service Prioritization

* Special Dietary Requirements

¢ Banquet Coordination

* Quality Control

* Strong Work Ethic

Table Setting Arrangements

* Sales Techniques

¢ Menu Presentation

* Wine Pairings

* Guest Seating

* Price Memorization

* Ordering Procedures

* Point of Sale (POS) System Operations

* Positive and Professional

* Liquor, Wine, and Food Service

* Check Payment Processing

* Buffet Setup and Takedown

* Effective Customer Upselling

* High-Volume Dining

* Cash Handling

* Food Station Setup

* Food Safety Understanding

* Menu Knowledge

* Dining Customer Service

* Sales Expertise

* Food Inspection

Experience

Betsy Hotel Miami Beach, FL To provide the best service to a guest, 100% guest satisfaction.

Server /Bartender/ Banquet Captain / Efficient service. Please the guest always!

Captain Serve * Provided excellent customer service to ensure satisfaction.

12/2017 - 01/2024 .

Tl Mulino NY at The Ritz Carlton San Juan, PR

San Juan, Puerto Rico, PR

Captain/ Server/Bartender

07/2007 - 09/2017

Education and Training

Interamerican University San Juan, Puerto Rico

Management

Performed opening and closing duties such as setting up the

dining area, restocking supplies.

Provided exceptional service to high volume of daily customers.

Served food and beverages to patrons and immediately remedied

issues with orders.

Developed rapport with guests and assisted in generating repeat

business by providing exceptional customer service.

3 years business administration Interamerican University- Puerto Rico Campus

Contact this candidate