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Entry Level Customer Service

Location:
Chennai, Tamil Nadu, India
Posted:
March 07, 2024

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Resume:

SRINIDHI M N

MOB NUM:636-***-**** EMAIL: ad36uw@r.postjobfree.com

PROFESSIONAL SUMMARY

Seeking an entry level position in agrowing organization. Passionate about learning concepts and possess the ability to handle work pressure and issues professionally. Possess excellent communication skills and have an eye for detail. Flexible to work in any environment as required. Communication skill

CORE COMPETENCIES

Customer service

Organisation and time management

Customer relationship

PROFESSIONAL EXPERIENCE

ICICI BANK

DESIGNATION: RELATIONSHIP MANAGER 23 SEP 2022 TO 28 AUG 2023 An oppurtunity to engage with customers and offer 360 degree banking solutions. Constantly exploring emerging market oppurtunities,trends and changing customer preferences.

Build and offer suitable prepositions to our customers. Deliver best in class service to our customers.

Expand and develop the customer base by onboarding new customers. Collaborate and coordinate to implement different marketing startegies. Cross selling and upsell oppurtunities.

Analyse customer needs current market trends and potential partnerships to offer unique and technology driven solutions.

Offer 360 degree banking to the individual, professionals and business ecosystem. Manage proposal response process.

Monitor and evaluateindustr trends and customer drivers. Maintaining good relationship with cutomers and extend the business oppurtunities and customer needs.

Managing the entire banking and financial needs of the customer as a single point of contact from the bank.

Problem solving

Team work

Leadership

Profiling

EDUCATIONAL QUALIFICATION:

2014-2018 JEPPIAAR SRR ENGINEERING COLLEGE

BE CIVIL ENGINEERING 6.5%

2012-2014 HSC St.KANAGADASA MATRIC HIGHER SECONDARY SCHOOL 83.6% COMPUTER SKILLS:

MS OFFICE

Word

Excel

Power point

Learning front end development and doing projects related to that. PERSONAL SKILLS:

Highly Adaptive and Hard working.

Willing to learn and execute new ideas.

Smart worker, dedicative performer.

PERSONAL DETAILS:

Father Name: G Navakumar

Date of Birth: 04-05-1997

Languages known:Tamil,English

Nationality: Indian

Address: 10E siddhi vinayyagar koil street, Bhuvaneshwaripet, Gudiyatham,Vellore District 632 602

DECLARATION:

I hereby declare the information furnished above is true to the best of my knowledge.



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