Highly-motivated employee with desire

to take on new challenges. Strong

worth ethic, adaptability and

exceptional interpersonal skills. Adept

at working effectively unsupervised

and quickly mastering new skills.

Time Management

Complex problem Solving

Adaptability

Strong Work Ethic

Critical Thinking

Financial Aid Counseling

Associate of Arts

University of Phoenix

Phoenix, AZ

Health Administration, 07/2013

Bachelor of Science

University of Phoenix

Phoenix, AZ

Health Administration, 06/2017

Upsilon Phi Delta, Honors GPA 3.62

Treasurer, Upsilon Phi Delta Honor

Society, Phoenix, AZ (2017 to

Present)

University of Phoenix

Sr. Finance Advisor Phoenix, AZ 03/2006 to Current Educates and assists prospective and/or current students regarding policies and requirements for selected finance options, including federal financial aid.

Provides proactive, timely, accurate, and comprehensive customer service to students.

Utilizes critical thinking, creativity, and problem solving skills to address and resolve student issues to ensure a positive student experience.

Facilitates the processing of federal financial aid to ensure compliance with established regulations, policies, procedures and guidelines.

Monitors student accounts receivable and related financial activity to ensure they are in adherence with the student selected payment option and company policy.

Participates in project teams and committees to advance operational strategies and initiatives as needed.

Assists leadership, students, and peers with inquiries related to areas of specialty. Specialized in Military payment options.

Possess a high level of interpersonal and communication skills to accurately convey University information as described above.

Acts in a lead role to assist new and tenured staff regarding general questions.

Brandy

Banks

ad36ts@r.postjobfree.com

480-***-****

Mesa, AZ 85208

Summary

Skills

Education and Training

Experience

BB

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