Pharmacy Technician Customer Service

Charleston, SC r 843-***-**** r **********@*****.***

objective

I aim to utilize my advanced pharmacy technician skills and knowledge to provide excellent patient care, optimize medication therapy management, and contribute to the overall success of the pharmacy team.

Education

pharmacy technician certification

patch career Institute – North Charleston, SC

High school diploma

Burke high school – Charleston, SC

Career Highlights

CVS (Omnicare) – Charleston, SC 07/2019 –03/2023

Lead pharmacy technician

Supervise and train other pharmacy technicians to ensure that they are working effectively and efficiently.

Manage the pharmacy workflow, ensuring that prescriptions are filled accurately and in a timely manner.

Monitor and manage the inventory of medications and supplies to ensure that the pharmacy has adequate stock on hand.

Maintain records related to medication dispensing, inventory, and patient information.

Provide exceptional customer service by interacting with patients and healthcare providers to answer questions, provide information, and address concerns.

Collaborate with the pharmacist to optimize medication therapy management and ensure that the pharmacy follows all regulations and standards.

Troubleshoot and resolve any issues related to medication dispensing, billing, or insurance claims.

Participate in quality improvement initiatives and other projects to enhance the effectiveness and efficiency of the pharmacy.

Walgreens – Mount pleasant, SC 07/2015 – 11/2022

pharmacy technician

Utilize pharmacy technology to process and accurately dispense prescriptions in an efficient manner.

Prepare medications for dispensing to patients, ensuring accurate dosages and packaging.

Maintain patient records and information in compliance with all regulations and laws.

Manage inventory of medications and supplies, and place orders as needed.

Work closely with the pharmacist to optimize medication therapy management for patients.

Provide exceptional customer service to patients and healthcare providers, including answering inquiries and phone calls.

Ensure pharmacy compliance with state and federal regulations.

Keep the pharmacy clean and organized.

Participate in professional development and training opportunities to stay current with industry trends and changes.

References

Available upon request

Contact this candidate