Customer Service/Administrative Assistant
Resume:
ERWIN
Christabel
***********@*****.***
OBJECTIVE
Full time position with a team-oriented setting. Contribute to the success of the company by bringing poise and professionalism along with great organizational and customer service skills.
EDUCATION
High school Lincoln & FLVS
2017 - 2021
GPA: 3.8 Performed with Lincoln Chorus at Disney World Volunteer service hours at the Tallahassee Animal Shelter
EXPERIENCE
Florida First Psychiatry
Receptionist/File clerk
OCTOBER 2023 — FEBRUARY 2024
Completed HIPPA training
Managed client intake
Scheduled/ confirmed appointments for various providers
Filed medical records
Sent prescription requests to various pharmacies
Provided customer service for upwards of 50 calls per day
Light office cleaning
Culinary Lead Cava
AUGUST 2023 —OCTOBER 2023
Promoted to Culinary Lead one month after starting
Helps GM unload truck and count inventory
Responsible for submitting walkthroughs of the restaurants health and equipment protocols
Counts register drawers at the end of each shift
Submits reports of restaurant waste each day
In charge of training new employees working the grill
Responsible for ordering supplies Mondays, Wednesdays, and Fridays
Prepares line with rice, chicken, vegetables, falafel, etc. for morning shifts
In charge of making sure each appliance is turned on and working properly
Maintains menu throughout the day
Sanitizes prep stations/grill when needed
Cleans dishes and takes out trash at the end of every shift
Maid Apple Pie Maids
MAY 2023 —JULY 2023
Cleans 1-4 houses per day
Scrubbing down countertops, sinks, toilets, bathtubs, etc..
dusting furniture/wood surfaces/appliances
Deep-cleaning such as wiping down baseboards, walls, doors/doorframes, etc..
Vacuuming carpeted floors
Sweeping and mopping hardwood floors
Extra duties such as sweeping off front/back porches, folding/running a load(s) of laundry, washing dishes, organizing specific rooms, etc..
Trash Collector Valet Living
APRIL 2023
Collected garbage from student living apartments
Lifted upwards of 50 lbs worth of waste up and down multiple flights of stairs
On-call Fridays and Saturdays for any gaps in supervisor’s schedule
Receptionist Arrigoni Insurance
DECEMBER 2022 — JANUARY 2023
Transferred upwards of 20 calls per day
Took down information regarding new clients and what kind of insurance they are seeking
Created profiles for each new customer in the rolodex
Scanned/uploaded documents
Checked company mailbox each day for any cancellation notices, suspensions, insurance premium increases, etc.
Did light cleaning of the office every Friday
Kept a Word document each day detailing the work I completed
Administrative Assistant Syntech Fuelmaster
MARCH 2022 – NOVEMBER 2022
Transferred upwards of 100 calls per day
Provided exceptional customer service
Placed orders called in by customers for various Fuelmaster parts
Monitored company’s “Support Inbox” daily
Became fluent in programs such as Visual and Dynamics
Created various spreadsheets for upper level management
Scheduled appointments for technicians
Assisted with planning company events
Hostess and Server Village Inn
APRIL 2021 – AUGUST 2021
Promoted from Hostess to Server within 1st month of employment
Provide exceptional customer service
Opening and closing of restaurant
Front of House Team Member Chick-Fil-A
JUL 2019 – JUL 2020
Worked front of house and drive thru at Capital Circle location
Provided exceptional customer service
Closing of restaurant
SKILLS
●Filing, scanning, and shredding of paper files
●Cash Handling
●Greeting the public
●Stocking and organizing
●Customer Service
●Microsoft, Excel, Visual, Dynamics, etc..
●Waste clean-up
●Cleaning services
●Food Protection Manager Certified (as of Sep. 24, 2023)
Contact this candidate