Post Job Free

Resume

Sign in

Entry Level Customer Service

Location:
Los Angeles, CA
Posted:
March 07, 2024

Contact this candidate

Resume:

JC

JESSICA CIPOLLA

ad36rb@r.postjobfree.com 949-***-**** Aliso Viejo, CA 92656

Responsible and motivated ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Hardworking and reliable with strong ability in task. Offering problem-solving and flexibility. Highly organized, proactive and punctual with team-oriented mentality. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Purchasing and Procurement

Purchasing Management

Self-Motivated

Verbal Communication

Task Prioritization

Planning and Coordination

Flexible and Adaptable

Decision-Making

Contract Negotiation

Vendor Sourcing

Cost Reduction and Containment

Vendor Management

Negotiation

Inventory Reviews

Inventory Management

Altman Specialty Plants Orange, CA

Plant Merchandiser

05/2023 - Current

Motivated and encouraged team members to communicate more openly and constructively with each other.

Maintained updated knowledge through continuing education and advanced training.

Planned and completed group projects, working smoothly with others. Prioritized and organized tasks to efficiently accomplish service goals. Demonstrated leadership by making improvements to work processes and helping to train others.

Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services. Understood and followed oral and written directions. Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items. Used accurate and efficient storage procedures to shelve new merchandise and returned items.

Summary

Skills

Experience

Advantage Healthcare Services Mission

Viejo, CA

Pharmacy Technician

11/2016 - 02/2022

Computed charges for medication or equipment dispensed to hospital patients and entered data into computer.

Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.

Mixed pharmaceutical preparations according to written prescriptions. Established or maintained medications and other patient profiles. Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.

Received and stored incoming supplies and informed supervisors of stock needs and shortages.

Prepared and processed medical insurance claim forms and records. Maintained proper storage and security conditions for drugs. Checked medications for content, accuracy and completeness of drug packaging and labeling.

Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.

Ordered, labeled and counted stock of medications and entered inventory data into computer.

Cleaned and maintained equipment or work areas according to prescribed methods.

Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products. Received written prescription or refill requests, verifying information for completeness and accuracy.

Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling. Assisted customers by answering questions, locating items or referring to pharmacist for medication information.

Operated cash registers to accept payments from customers. Entered prescription information into computer databases. Answered telephones to respond to questions or requests. Promoted supplement and nutritional products to maximize sales and customer wellness.

Flagged potential side effects and allergies to prescribed medications for patients.

Leveraged database to confirm validity of prescriptions, patient data and drug side effects.

Improved inventory management procedures to reduce overhead, backorders and overstock.

Transmitted claims to insurance companies for payment and reconciled EOBs.

Prepared prescription transfers to other pharmacies. Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.

Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.

Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system. Interpreted and processed medication orders under supervision of pharmacist.

Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.

Verified prescriptions and drug labels, documents and packages. Refilled medications, offered insight into over-the-counter products and verified insurance benefits.

Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.

Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.

Teamed with peers, technicians and pharmacists to prioritize and complete orders.

UEI College - Cerritos Cerritos, CA

State Bored Pharmacy License in Pharmacy

10/2010

Elegante Beauty College Lake Forest, CA

State Bored of Cosmetology in Cosmetology Education 12/2004

Mission Viejo High School Mission Viejo, CA

High School Diploma

06/2004

Irvine Valley College Irvine, CA

Some College (No Degree)

Education and Training



Contact this candidate