Melissa Mascorro

**** ********** *****

Stockton, California 95207

Phone: 209-***-****

PROFESSIONAL OBJECTIVE

A position with the opportunity for professional challenge and personal growth where experience and training may be applied.

QUALIFICATIONS

An excellent reputation with customers as competent, knowledgeable, helpful, and professional.

Highly organized and enthusiastic; able to prioritize effectively to accomplish multiple tasks and complete projects under pressure

An independent and self-motivated professional who is able to grow positive relationships with clients and colleagues at all organizational levels.

PROFESSIONAL EXPERIENCE

2016-2023 Office Manager, Calstone, Tracy, Ca

Oversees workflow of the office to support warehouse workload and performance.

Assist other supervisors and/or plant manager in overall operation of the facility; performs special projects as required.

Skilled at interviews, hiring, training, and evaluating employees.

Manages all office functions including records, reports, filing and invoices.

2013-2015 Sales Associate, American Plastics, Tracy, CA

Customer service; responded quickly and diplomatically to clients concerns to ensure service and satisfaction.

Maintain knowledge of current sales and promotions.

Describe merchandise and explain use, operation, and care of merchandise to customers.

2007-2011 Receptionist / Office Clerk, Statco Engineering, Stockton, CA

Office assistant responsible for fielding a high volume of client calls, including requests, product questions and referrals to appropriate personnel.

Created a highly effective organizational filing system that included quick and thorough indexing, resulting in easy access to critical information and stream lined office functioning.

Utilized databases and programs to organize and maintain company records.

EDUCATION

Woodruff Vocational School, 300 West Weber Avenue, Stockton, CA 95203

San Joaquin Delta College, 5150 Pacific Avenue, Stockton, CA 95207

Franklin High School, 300 Gertrude Street, Stockton, CA 95215

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