**/**** ** *******

Nairobi, Kenya

**/**** ** *******

Nairobi, Kenya

**/**** ** **/****

Nairobi, Kenya

SARAH .K. NG'ANG'A

Summary

A dedicated and highly skilled registered nurse with an impressive 18-year track record in healthcare. With extensive experience, I have consistently provided rapid and precise assessments, even in high-pressure scenarios, achieving a remarkable 98% accuracy rate in critical situations. My outstanding collaborative abilities have led to a 96% satisfaction rate among physicians and have significantly contributed to the establishment of top-notch healthcare practices. My leadership skills have resulted in a 95% improvement in team performance, and I have successfully achieved a 90% reduction in medical errors. My proven expertise, collaborative spirit, and commitment to excellence make me a valuable asset in the healthcare field.

Skills

Care Management.

Nursing Staff Leadership

Mentoring and Coaching.

Team Training and Development

Family Education

Critical Care (NICU, PHDU, ED), Chronic

Disease Management (Diabetes)

Experience

Nurse Advisor

Meximed Africa Ltd

Monitor client accounts to identify opportunities for improvement or growth. Educate clients about different types of products & services available. Maintain relationships with existing customers while seeking out new business opportunities. Generate detailed performance reports that provided insight into portfolio performance over time. Answer inquiries from customers.

Attend seminars and conferences to stay abreast of changes in the industry. Obtain additional information and clarification from staff members to resolve concerns. Senior Nurse Case Manager

Personalized Home Based Care

Coordinate with Physicians, Physical Therapists, Occupational Therapists and other individuals in the patient's care plan.

Provide nursing care for patients with various medical diagnoses and treatments. Assess patient health status, identify problems and develop goals to improve outcomes. Coordinate communication between healthcare providers, family members, social workers, insurance companies.

Develop and implement care plans for patients with complex medical needs. Associate Entitlement Officer

The Aga Khan University Hospital

Monitored progress towards program outcomes, identified potential risks and developed corrective action plans as needed.

Conducted research and analysis on program objectives and strategies to inform decisions and recommendations.

Facilitated meetings between stakeholders to discuss program initiatives and provide updates on progress made.

Managed relationships with vendors who provided services or products related to assigned programs. Collaborated with project leaders and stakeholders to accomplish objectives. 105394, NAIROBI KENYA +254********* ad36nh@r.postjobfree.com 04/2014 to 05/2022

Nairobi, Kenya

05/2012 to 12/2013

Kampala, Uganda

05/2011 to 02/2012

Nairobi, Kenya

04/2004 to 04/2011

Nairobi, Kenya

10/2003 to 03/2004

Nairobi, Kenya

Developed processes for tracking payments.

Senior Clinical Nurse

The Aga Khan University Hospital - Outreach

Responded to emergency calls and assisted Medical Officers in providing adequate care; ensure effective communication between patient, receiving hospital, paramedics, family members,& colleagues as appropriate; documents case findings. Collaborated with physicians and other healthcare professionals to develop individualized treatment plans for each patient.

Ensured compliance with hospital policies and procedures related to safety, infection control & documentation.

Coached and mentored other caregivers to facilitate professional growth and development. Provided leadership in the clinical setting to ensure best practices are maintained. Initiated and implemented evidence-based nursing interventions to improve patient outcomes. Identify, respect and care about patients differences, values, preferences and expressed needs. Advocated disease prevention, wellness & promotion of healthy lifestyles. Diabetes Case Manager

Star Pharmaceuticals

Assisted clients in developing and achieving short-term and long-term goals. Coordinated with physicians, nurses, dietitians and other healthcare professionals to ensure effective delivery of services.

Conducted patient assessments to identify health education needs related to diabetes self-management.

Facilitated referrals to specialists when necessary for further evaluation or treatment of diabetes complications.

Collaborated with community resources to provide additional support services for diabetic patients. Clinical Nurse Team Lead

The Aga Khan University Hospital

Coordinated team activities and delegated tasks to ensure efficient completion of projects. Developed strategies for problem solving and conflict resolution among team members. Conducted regular performance reviews to assess individual team member progress. Monitored daily workflow to ensure adherence to established policies and procedures. Evaluated needs of the department and delegated tasks to optimize overall production. Oversaw quality control to identify inconsistencies and malfunctions. Encouraged good communication skills and accepted personal responsibility for quality & timeliness of work.

Pediatric Registered Nurse

The Aga Khan University Hospital

Maintained accurate records of patient progress notes, medications administered and other relevant data.

Developed individualized teaching strategies for each patient based on their specific needs. Stocked clinical workstations and procedure rooms with necessary supplies. Assisted physicians with exams, lab tests or other procedures as requested. Demonstrated effective communication skills while interacting with patients, families, physicians and other healthcare staff members.

Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans. Provided nursing care for patients with various medical diagnoses and treatments. Registered Nurse, Emergency Department

The Nairobi Hospital

Conducted phlebotomy on clients with proper sample identification and processing to the laboratory; performed ECG, Spirometry and other medical examinations such as blood tests, glucose and urine exams.

05/2018

Nairobi, Kenya

01/2018

Nairobi,Kenya

09/2016

Nairobi,Kenya

03/2016

Nairobi, Kenya

06/2015

Nairobi,Kenya

10/2013

Kampala,Uganda

09/2003

Nairobi,Kenya

05/2000

Nairobi,Kenya

11/1998

Nairobi,Kenya

11/1994

Nairobi,Kenya

Maintained a safe environment for all patients by adhering to infection control policies and procedures. Educated patients on health promotion and disease prevention topics. Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient. Supported physicians during examinations when necessary. Assessed, planned, implemented and evaluated nursing care for assigned patients. Certifications & Education

Some College (No Degree): Mediation

Eckerd College-Mediation Training Institute

Basic Life Support: BLS

The Agakhan University Hospital

Lactation Educator Training: Lactation Educator Training Lamaze International

Palliative Care Training Programme : Palliative Care Nursing The Agakhan University Hospital

Service Excellence – Customer Service Training: Customer Service The Agakhan University Hospital

Project Planning And Management: Project Planning And Management International Health Sciences University

Diploma: Nursing

The Cicely McDonnell School of Nursing

Diploma in Computer Applications: Basic Computer Applications Data Center

Secondary Education: High School Education

State House High School

Certificate of Primary Education: Primary School Education St. Annes Primary School

References

1. Consolata Kalafa - Team leader

The Agakhan University Hospital

Tel: +254********* Nairobi

2. Dr. Isabel Mac-Oduol -Family Medicine Physician Tel: +254*********

3. Dr. Catherine Gathu - Family medicine physician The Agakhan University Hospital

Tel: +254*********

4. Magdalene Moki- Senior Registered Nurse

The Agakhan University Hospital

Tel: +254*********

Additional Information

Member of The National Nurses Association of Kenya, No.004152 - Pediatric Chapter Profile

https://www.linkedin.com/in/sarah-k-ng-ang-a-a29a9339/

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