Scrum Master Project Manager

IFEANYICHUKWU NDUKWE

Austin, TX *****

512-***-****; ******.******@*****.***

Project Management Professional (PMP)

Agile Scrum Master Agile Certified Practitioner (ACP)

Professional Scrum Master (PSM1) Change Management Methodology (Prosci)

Experienced and dedicated Project Manager, Scrum Master with 6+ years of experience successfully leading globally diverse cross-functional teams and delivering high-impact SDLC projects within scope, schedule, and budget in disciplines such as network, infrastructure, software development and change management.

Seeking a challenging position to leverage my expertise in project management, Agile methodologies, and team collaboration to drive organizational success. Adept at effectively communicating with and leading high-performance teams.

Demonstrate an in-depth knowledge of agile methodology and conduct scrum ceremonies for diverse teams, such as daily scrum, retrospective meetings, project planning, and backlog refinement while removing roadblocks and meeting deadlines.

Open and transparent liaison, collaborating with diverse project stakeholders as a motivated self-starter, and exceptional team member with a strong background in team building, leadership, and interpersonal skills to quickly resolve issues.

Proficient in understanding and defining business problems, conceptualizing solutions/processes to solve problems, gathering business and user requirements, and translating them into functional and non-functional requirements.

TECHNICAL SKILLS & ADAPTABILITY:

SAFe Scrum Master (SSM)

SAFe DevOps & Azure DevOps

Systems Dev. Lifecycle (SDLC)

ServiceNow

Risk Mitigation Planning

Data Collection & Analysis

IT Project Plans & Deliverables

AS/400 JIRA AutoCAD

Microsoft Office Suite

Microsoft Project & Power BI

Bluebeam PDF Creation

Change Management Methodology (Prosci)

CAREER HIGHLIGHTS

Arkansas Blue Cross Blue Shield(ABCBS) – LittleRock, AR

Remote Snr IT Project Manager (September 2022 to November 2023)

Spearhead project deliveries as the primary focus of this role. Facilitate comprehensive project status reviews and progress updates with the development team.

IMPACT SNAPSHOT:

Effectively manage projects previously stalled due to technical debt risks by conducting thorough reviews, understanding their scope, and implementing risk management measures.

Play a crucial role in ensuring the efficient delivery of IT assets, managing projects effectively, improving processes, mitigating risks, and collaborating with remote teams to achieve organizational objectives.

Initiated a Data Cleanup project for the asset team, addressing data source discrepancies arising from process inefficiencies in alignment with the development team fostering a collaborative and productive work environment.

Utilize communication and collaboration tools, such as video conferencing and project management software, to facilitate seamless remote work and effectively manage and coordinate remote teams.

Exceptional Employment Services (EES)– Austin, TX

IT Project Manager (July 2020 to Aug 2022) - Ensured meticulous organization of development activities by breaking them down into epics, stories, and tasks, meticulously documented in JIRA. This approach facilitated clear communication with Developers and Quality Assurance teams, enabling effective tracking and monitoring of progress. Spearheaded efforts to identify necessary resources, ensuring optimal allocation to meet project goals and objectives effectively. Led the coordination and successful completion of projects within the IT department, demonstrating a commitment to meeting project objectives and deadlines. Contributed to the development of project communication plans, facilitating transparent and efficient communication channels throughout the project lifecycle.

IMPACT SNAPSHOT: Developed and managed comprehensive IT project plans and deliverables, ensuring alignment with organizational goals and adherence to project timelines.

Played a pivotal role in collecting pertinent information to formulate project scope, schedule, and budget baselines, drawing upon a deep understanding of the system development lifecycle.

Collaborated with team members to identify and document project risk metrics, playing a key role in developing key performance indicators for various run services, including the creation of services scorecards.

Provided valuable assistance incorporating quality change management systems for IT projects, contributing to enhanced project outcomes and client satisfaction.

Universal Health Services(UHS) – PA, Delaware

Project Manager/Scrum Master (November 2017 to May 2020) - Managed and monitored scrum processes within Agile Methodology, guiding the team and organization on effective Agile/Scrum practices and values. Defined and implemented communication mechanisms to meet the needs of team members and stakeholders, ensuring a high degree of effectiveness in project communications. Independently tracked key project milestones, adjusting project plans and resources as needed for project success. Facilitated daily stand-up meetings, demos, and decision-making steps to ensure quick inspection and proper adaptation processes.

Educated and reinforced scrum framework and agile methodology to team members and stakeholders. Worked closely with IT personnel and business partners to identify and maximize opportunities for product and service improvements. Shielded the scrum team from external interference for optimal productivity and success in the Agile process. Ensured alignment of project strategy with business objectives and made modifications to promote efficient project completion.

PROFESSIONAL DEVELOPMENT

Bachelor of Science (BS), Computer Science: Abia State University, NG

Associate of Applied Science (AAS), Science & Information Systems: Austin Community College, Austin, TX

Certifications: Agile Scrum Master, Professional Scrum Master (PSM1), Agile Certified Practitioner (ACP), Project Management Professional (PMP), SAFe Scrum Master (SSM), SAFe DevOps, Prosci.

Highlights

Recognized as an expert in prioritizing tasks and optimizing workflows. Focus on promoting exemplary presentation, project management & risk oversight skills.

Proficient in strategic planning and effective communication, demonstrated through mastery of software programs.

Committed advocate for sustainable communications, with a drive to design environmentally friendly and cost-effective solutions.

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