ERICA NELSON

Marshall, MO

ad3674@r.postjobfree.com 817-***-****

Profile

After an eight-year sabbatical to raise three children, I am seeking to apply my communication and coordination skills to build and maintain customer relationships and provide secretarial/administrative assistance.

Experience

Household Manager Slater/Marshall, MO

Stay-At-Home Parent January 2015 – present Work primarily on a solo basis to provide all needs for three children and manage a home

•Skillful at juggling multiple projects, schedules, and priorities such as childcare, time management, meal service, sideline coach, transportation and educational/after school activities

•Ability to maintain calm under pressure and chaos

•Excellent organizational and negotiating skills

J-K Cycles Carrollton, TX

Administrative Assistant April 2012-November 2014

•Worked side by side with company owner managing schedules, paperwork, invoices and company taxes as well as national repair bids

•Frequently responsible for solely running the office

•Point of contact for all customer orders and questions. Managed communications between regional stores on collaborative efforts

Dallas Edge Inc./IGD Firm – Innovage LLC Arlington, TX Event Coordinator/Administrator February 2006-February 2012

•Coordinated with local retailers to hold on-site product promotion events to boost sales with a portion of proceeds donated to charity

•Helped firm to reach donation goal of over $100,000 to Operation Smile in 2008, resulting in 20,000 cleft lip/pallet surgeries

•Administrator of the year with Innovage LLC for 2011

•Event Coordinator of the year with Innovage LLC and Smart Circle for 2008

•Schedule manager for the CEO

•Switchboard director for multiple phone lines including customer-facing connections

LA Weight Loss University Park, TX

Counselor, Manager January 2005-October 2005

•Provided weekly updates to district and regional managers on customer progress and store performance

•Provided customer service to 476 clients weekly to ensure them a happy healthy weight loss to reach their goal

•Developed and implemented a phone script to ensure consistent quality and value of the program

•Handled inventory control, merchandising and visual layouts for sales and promotions

•Promoted from counselor to manager within 5 months of employment

Education

University of Texas at Tyler Tyler, TX

Soccer scholarship; Some coursework completed August 2003 – May 2005

Weatherford High School Weatherford, TX

Graduated – 3.4 GPA May 2003

America Southwest Conference Scholar Athlete of the Year • Texas Scholar • Who’s Who Among American High School Students

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