Dina Hilde

Proven expertise in customer service and in resolving conflicts. Insightful

Manager with experience directing and improving operations through

effective employee motivational strategies. Open to travel year round.

EXPERIENCE

Angrej3630 Trans Inc

Dispatch / Payroll & Accounting / Mail Service

2917 Rio Verde, Bay Point CA, 94565.

Nov 2019 ~ Present

* Scheduled truck drivers, delivery vehicles, best traffic routes, and

ideal delivery windows and timeframes as necessary.

e Generated bills of lading, freight invoices, and delivery receipts,

while maintaining records of all transactions and deliveries.

* Manage workflow to ensure all payroll transactions are processed

accurately and timely.

e Prepare, examine, or analyze accounting records, financial

statements, or other financial reports to accurately report

procedural standards.

e Maintain all logs and reporting documentation : attention to

details.

Parkview Community Hospital

Commercial / Cash Collector / Associate Patient Accounts

3865 jackson St. Riverside Ca 92503

Jan 2006 -Nov 2021

e Best Commercial & Cash Collector at Parkview Community

Hospital for 15 years.

e Exceeded the general performance criteria for this position.

e Dealt with delinquent and outstanding balances and to monitor

accounts that needed adjustments.

e Accountable for reducing accounts receivable by collecting and

resolving account balances.

e Must maintain a high integrity and ethical standards when

dealing with customers.

EDUCATION

Sylmar High School, Sylmar CA — High School Diploma

Sept 1989 - June 1993

-6506 Doolittle Ave #609

Riverside CA 92503

714-***-****

ad365w@r.postjobfree.com

SKILLS

Data entry

Accounts receivable

knowledge

Payroll knowledge

Dependable and reliable

Detail oriented & organized

Excellent customer service

and relationship skills

Excellent negotiation skills

Excellent communication

skills

Confidence & optimistic

Mutual respect & Empathetic

Active listening & patient

Presentation skills & great

decision making skills

AWARDS

Assaultive Behavior

Management (ABM)

Parkview Essentials

LANGUAGES

Fluent in English & Spanish

Proficient in Punjab & Hebrew

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