Enedina Retana
Arlington Texas 76014
Mobile 682-***-****
email: ***********.**@*****.***
Objective: Seeking a position of responsibility within an organization that will utilize my education and working skills while providing significant career opportunities. Also BLS certified by American Heart Association.
Qualifications
A dedicated, loyal, conservative professional with well rounded expertise in sophisticated levels of customer care. A high energy, efficient and enthusiastic leader with the ability to adapt to new situations quickly, provide strong verbal and written communications skills, and make productive decisions that maximize all resources to ensure the success of a client as will as an organization. BLS certified.
1993- Lamar High
1997 Data Entry & Accounting Diploma, Career Point Business School Experience
01/05/2022-04/18/2022 Stone Academy CNA Certificate 02/2022-PRN
Purehealth Transitional Care at TRH Memorial Hospital Patient Care Technician
Measure and record vital signs, such as temperature, pulse, and blood pressure among other basic medical tasks · Receiving and reporting patients' concerns · Relocating, turning, or moving patients as needed. Additionally, patient care technicians aid their patients with daily tasks such as eating, bathing, or using the restroom. Document patient care in medical records and maintain the confidentiality of patient information
11/2022-Current
Arbrook Plaza Rehabilitation and Nursing
Certified Nurse Aid
Answering call buttons and alerting nurses to emergencies. Monitoring patient needs and reporting any issues to other healthcare personnel. Helping patients with their daily needs, such as eating, bathing, dressing, and toileting
Ensuring patient comfort by changing bedding, filling water jugs, and positioning items so they are in reach. Repositioning patients in beds. Helping patients move from a bed to a chair or wheelchair and back. Assisting with lifting patients from their bed to examination tables, surgical tables, or stretchers 01/2003-12/2012 USA for Health Care
Billingual Customer Service Representative
I help manage all incoming and outgoing English and Spanish call, data entry and proofreading. Noted conversation of client and medical providers
.Explained medical benefit plans accordingly. I maintain to provide great work to not only my superiors, but to the company as well.
01/2013-09/12/2022 United Service Association for Health Care Senior Billing Specialist
Responsible for processing deposits, payment and Responsible in management of billing inquiries. Always willing to help in training new employees. Managed to keep important assigned tasks completed in a timely manner
Activities
Proficiently capabilities in the clerical are Typing, 10 Key, Multi-line Switchboard Operation, computer skills, spreadsheet, filing, Microsoft Office 2000, Excel, Notarize and translated important documentary, proofread English documents and translated in to Spanish, created and updated claim reports daily and processed, bilingual fluently speak and write in Spanish.