Enedina Retana

**** ******* **.

Arlington Texas 76014

Mobile 682-***-****

email: ad35w3@r.postjobfree.com

Objective: Seeking a position of responsibility within an organization that will utilize my education and working skills while providing significant career opportunities. Also BLS certified by American Heart Association.

Qualifications

A dedicated, loyal, conservative professional with well rounded expertise in sophisticated levels of customer care. A high energy, efficient and enthusiastic leader with the ability to adapt to new situations quickly, provide strong verbal and written communications skills, and make productive decisions that maximize all resources to ensure the success of a client as will as an organization. BLS certified.

1993- Lamar High

1997 Data Entry & Accounting Diploma, Career Point Business School Experience

01/05/2022-04/18/2022 Stone Academy CNA Certificate 02/2022-PRN

Purehealth Transitional Care at TRH Memorial Hospital Patient Care Technician

Measure and record vital signs, such as temperature, pulse, and blood pressure among other basic medical tasks · Receiving and reporting patients' concerns · Relocating, turning, or moving patients as needed. Additionally, patient care technicians aid their patients with daily tasks such as eating, bathing, or using the restroom. Document patient care in medical records and maintain the confidentiality of patient information

11/2022-Current

Arbrook Plaza Rehabilitation and Nursing

Certified Nurse Aid

Answering call buttons and alerting nurses to emergencies. Monitoring patient needs and reporting any issues to other healthcare personnel. Helping patients with their daily needs, such as eating, bathing, dressing, and toileting

Ensuring patient comfort by changing bedding, filling water jugs, and positioning items so they are in reach. Repositioning patients in beds. Helping patients move from a bed to a chair or wheelchair and back. Assisting with lifting patients from their bed to examination tables, surgical tables, or stretchers 01/2003-12/2012 USA for Health Care

Billingual Customer Service Representative

I help manage all incoming and outgoing English and Spanish call, data entry and proofreading. Noted conversation of client and medical providers

.Explained medical benefit plans accordingly. I maintain to provide great work to not only my superiors, but to the company as well.

01/2013-09/12/2022 United Service Association for Health Care Senior Billing Specialist

Responsible for processing deposits, payment and Responsible in management of billing inquiries. Always willing to help in training new employees. Managed to keep important assigned tasks completed in a timely manner

Activities

Proficiently capabilities in the clerical are Typing, 10 Key, Multi-line Switchboard Operation, computer skills, spreadsheet, filing, Microsoft Office 2000, Excel, Notarize and translated important documentary, proofread English documents and translated in to Spanish, created and updated claim reports daily and processed, bilingual fluently speak and write in Spanish.