Khas Lyles

Atlanta, GA // 678-***-**** // Email:ad35vx@r.postjobfree.com

Objective:

I am willing to obtain a valuable position that my skills, experiences and hard-working attitude can help further your business. With my many years of experience I’m determined to grow and assist in being the number one option for customer service and staff enhancement. Work Experience:

07/2022-current Smokey Stallion BBQ Atlanta, Ga

Training Bar Manager

• Increased overall sales by 12% within 6 months through an effective bar program/strategic promotion.

• Developed and curated a cocktail menu combining traditional drinks with creative cocktails, resulting in a 33% increase in drink sales.

• Successfully introduced beers, seltzers, and RTDs to a demographic that typically doesn't support those offerings, leading to a 10% growth in sales from these categories.

• Strengthened relationships with distributors, securing deals and reducing beverage costs by 4-6%

• Trained and developed a team of 10 bartenders, improving their skills and consistency, resulting in positive customer feedback and increased customer satisfaction.

• Supervise daily bar operations and special event planning.

• Review and manage inventory and finances.

• Assist staff with maintaining cleanliness and fully stocked bar.

• Capable of filling in any position.

08/2020-current Fellaship Lounge Atlanta, Ga

Beverage Director

• Established consistent standards for bartenders/bar servers, leading to an improvement in service.

• Trained staff on craft cocktails, craft beers, resulting in a 23% increase in upselling/customer engagement.

• Developed a profitable bar program with a strong inventory stock of customer-preferred brands, contributing to a 10% growth in overall sales.

• Organized multiple successful events, tastings, attracting new patrons, increasing revenue by 10-17%

• Provided effective leadership during shifts, ensuring smooth operations and customer satisfaction.

• Help establish and maintain consistent standards, such as dress codes and uniforms and the points of service on which bartenders, bar servers, and support personnel are trained.

09/2014-3/11/2020 The Cigar Bar Lithonia, GA

General Manager

• Implemented sales strategies/promotional activities, resulting in a consistent 7% increase in annual sales volume.

• Hired as a bartender and promoted to General Manager within 2 years.

• Developed a comprehensive training program for team members, improving their skills and knowledge and contributing to a 25% increase in customer satisfaction ratings.

• Led the growth of The Cigar Bar from a humble business to the go-to bar in Lithonia, resulting in a 33% increase in customer base and revenue.

• Successfully maintained high-quality service standards, leading to positive reviews/customer loyalty.

• Managed a team of 4 managers, fostering a positive work environment and ensuring efficient operations.

Education:

Lithonia High School 2007

● GPA 3.5

● Track and field MVP and Captain

● Student Government

University of South Carolina 2010

● Student athlete

● Journalism program

● GPA 3.0

Bartending School 2010

References:

Marquis Fagan 470-***-****

Krystal Garner 718-***-****

Liz Espy 901-***-****

Mahogany Williams 678-***-****

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