Osborn T. Amate

Worcester, MA *****

774-***-****

ad35uh@r.postjobfree.com

PROFESSIONAL SUMMARY

Highly motivated QA Software Tester with 9 years of experience in Manual Testing. Skill in discovering errors, resolving defects, and ensuring client's expectations are met with high-quality Software solutions.

Good knowledge of Software Development Lifecycle-Agile and Waterfall, Testing and Defect Life Cycles.

Experienced in developing and executing manual test cases and reporting defects using Test case management tools such as X-Ray/Jira, Application Lifecycle Management (ALM), Test-Rail, Test-Lodge, and JIRA tool.

Experienced in developing Test Plans and creating Test cases based on User Needs (User Stories) and Specifications (Acceptance Criteria).

Experienced in developing and maintaining Requirement Traceability Matrix (RTM) to ensure that customer requirements are covered successfully using Application Lifecycle Management (ALM) Management.

Collaborated with developers, product managers, operations, and other members of the team in requirements review and release planning.

TECHNICAL SKILLS

●Testing Tools: Application Lifecycle Management (ALM), X-Ray/Jira Test-Rail, and Test-Lodge.

●Microsoft Office Applications: Outlook, Teams, Word, Excel, PowerPoint.

●JIRA Tool, Confluence.

●Databases: Oracle, My SQL Server.

●Postman Tool.

PROFESSIONAL EXPERIENCE

Gainwell Technologies LLC, Offsite (Remote) January 2023, - October 2023.

Professional Test Engineer

●Involved in the Alaska Fiscal Agent Project-Medicaid Management Information Systems Designed, Developed, and Implemented process.

●Analyzed Requirement documents, System specifications documents, and Design documents.

●Created clear and concise test cases and linked Requirements to test cases.

●Performed system integration testing on various sub-systems tools such as CxOne call center, Learning Management System (LMS), OpenText Application, and Formwork scanning software using ALM tool.

●Generated test execution report with status to management using the application lifecycle management (ALM) tool.

●Involved in the Texas Pharmacy Benefit services Modernization Project,

Took part in the Requirement review with the client’s (State) Vendor Drug Program team, Development team, Business Analyst, Application Designers and Architects.

●Created clear and concise test cases and link Requirements to the test cases using ALM tool.

●Performed SIT test using the Application Lifecycle Management (ALM) tool on the Pharmacy service application (VUE360RX) sub-system such as pharmacy claims - Edit, Drug Utilization Review DUR - Prior Authorization (PA), Intelligent prior authorization (iPA), Formulary, and Rebate.

●Created and reported defects and coordinated with BA's and defect manager to resolve issues found during testing.

Capgemini Engineering-Keurig Dr. Pepper, Burlington, MA. March 2021 – September 2022

Embedded Software Test Engineer

●Setup device hardware for testing.

●Installed/updated firmware on the device.

●Wrote clear and concise test cases.

●Executed test cases and recorded results in Test case management tool.

●Wrote defects and linked to test executions.

●Reviewed test cases for accuracy and adherence to SQA standards.

●Reviewed test coverage and identified gaps.

●Updated existing software on devices for testing.

●Performed over-the-air software update tests on devices.

●Communicated test status and results to management via Dashboard and in-person communication.

●Performed smoke test, connectivity smoke test, and functional verification test.

●Configured new devices with new software for testing.

●Coordinated with Developers to resolve identified defects.

●Performed exploratory, functional, and regression testing.

●Contributed to discussions on the test process, and attended daily stand-up meetings, sprint review meetings, and sprint retrospective meetings.

Ronila Consult LLC, Atlanta GA, Offsite (Remote) March 2018 – February 2021

SQA Manual Tester.

Small Summary

●Participated in design and acceptance criteria document reviews.

●Reviewed requirements and developed test scenarios.

●Wrote clear and concise test cases using Test-Lodge.

●Executed test cases using Test-Lodge.

●Retested defects and performed regression when coding is fixed.

●Involved in writing basic SQL queries.

●Tracked defects with detailed steps to reproduce.

●Coordinate onsite and offsite team meetings.

●Represented QA in all team meetings.

●Analyzed test results to ensure correct functionality and user experience.

●Performed manual SIT and regression testing using Test-Lodge.

●Participated in test effort estimates in sprint planning sessions.

●Attended daily stand-up and team meetings, sprint reviews, and retrospective meetings.

●Assisted external team from the client in User Acceptance Testing (UAT)

THE DOW CHEMICAL COMPANY, MARLBOROUGH, MA. MAY 2014 – March 2018

SQA MANUAL TESTER

●Reviewed and analyzed system specifications and design documents.

●Wrote clear and concise test cases.

●Performed manual functional and regression testing.

●Evaluated and documented test results against expected results.

●Performed retesting on changes made to code to fix defects.

● Performed GUI and functional testing on IOS, Android, and Windows phones and devices.

●Documented Software product defects and tracked them to closure.

●Actively involved in manual functional, regression, system, integration, and GUI testing of the application.

●Performed Defect reporting and tracking using the JIRA tool.

●Created daily, weekly, and monthly status reports for Test Lead and Management.

EDUCATION

●BSC in Building Technology, Accra Technical University, Ghana.

●Certificate in Software Development Processes and Methodologies, University of Minnesota.

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